Ingeniero de Calidad FQI

Nissan Motor Iberica SA; Aguascalientes; Presencial; MXN 402.000 - 804.000; Jornada completa

Descripción de la vacante

Nissan Mexicana busca un Ingeniero de Calidad FQI para analizar y gestionar incidentes de calidad reportados por clientes.

Promover acciones correctivas, emitir informes técnicos y coordinar con IT de calidad, planta y áreas de desarrollo para resolver problemas. Se requieren experiencia en QA automotriz, capacidad de análisis y comunicación efectiva.

Formación

• Formación en Ingeniería Mecánica, Mecatrónica, Sistemas Automotrices o Industrial.
• Experiencia previa en actividades FQI o similares en QA automotriz.
• Capacidad para entender y analizar quejas de clientes y promover acciones.
• Conocimiento de procesos en planta y en campo (MEX/NIBU/USA/NSAM/GCC).

Responsabilidades

• Promover actividades en GEMBA para confirmar fallas y accionar mejoras.
• Emitir informes técnicos sobre incidentes de calidad (vehículos nacionales e importados).
• Atender la voz del cliente y proponer soluciones rápidas.
• Analizar incidentes de calidad en campo y emitir reportes para RD/R&D o planta.
• Recopilar incidentes reportados en SICAT/SIS y coordinar evaluación.

Conocimientos

Gemba

Reportes técnicos

Comunicación

Análisis de datos

Trabajo en equipo

Negociación

Excel avanzado

PowerPoint

Educación

Ingeniería Mecánica

Mecatrónica

Sistemas Automotrices

Industrial

Herramientas

SICAT

SIS

DRIVE/CARS

PowerPoint

Drive/CARS system

Descripción del empleo

Ubicación: Aguascalientes Components Plant. Horario de trabajo y modalidad: Tiempo Completo 5 dias oficina | Disponibilidad para viajar (50% anual). Educación: Engineering Mechanical, Mechatronics, Automotive Systems or Industrial or related carrier. Come Drive Innovation with Us. We are currently looking for a R00210787 Ingeniero de Calidad FQI to join our team in Aguascalientes.

General Description

Staff capable to analyze, understand and manage the quality incidents reported by customers and promote quality level up with responsible areas (Quality parts, Manufacturing, R&D).

Key Responsibilities

• Promote activities in GEMBA to confirm issues and promote actions to improve them.
• Emission of technical reports on product quality incidents with national and imported vehicles (CBU).
• Attend and understand the voice of the customer in their dissatisfactions to provide a quick solution.
• Analyze quality incidents in the field in the MEX/NIBU/USA/NSAM/GCC markets and issue Technical Reports for the management of its prompt solution by R&D or Plant in the DRIVE/CARS system.
• Collect incidents part reported in the SICAT / SIS system and adjust internally for its evaluation and confirmation of the incident with responsibles areas.

We are looking for

• Education/Certifications: Engineering Mechanical, Mechatronics, Automotive Systems or Industrial or related carrier.
• Previous Work Experience 1 years with experience on FQI activities or similar. Areas related to Customer Satisfaction on Automotive Industry. Quality investigations, technical experience, R&D and plant processes in QA areas and field experience. Experience to understand customer needs and complains on Mexico and NIBU markets.

Other Knowledge, Skills and Abilities

• Ability to engage in a conversation, create reports and presentations to report to management.
• Travel: 50% to visit Fleet Customers, Dealers or Plants in order to discuss and manage activities to be implemented (Valid driver license is a must, active passport and VISA is preferred).
• Computer Skills: Advanced level of computer skills on Microsoft office (Good Excel, Power Point knowledge is a must)
• Competences: Total focus on customer service, satisfaction, and contribute to the fulfillment of objectives of TCS function. Methodology of Investigation and Analysis of quality incidents in the field. Be open to new challenges in a quicker manner according to necessities. Excellent communication (oral and written) and negotiation skills Interested in new vehicle technologies (EV, e-POWER) Deep understanding of mechanical and electronical vehicle systems Good analytical skills with the ability to check quality of data material Team player, Problem solving and result oriented Passion to continuously development, improve, and maintain processes and projects (Think outside the box) Proactive, focused on results and working under pressure. Skill in managing databases (Statistical Analysis, Graphics, Pivot Tables).

What You’ll Look Forward to at Nissan

Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization.

Rewards: Nissan offers a comprehensive benefits package to support the well-being and success of our employees, with offers that may vary by location and role.

NISSAN FOR EVERYONE

People are our most valuable assets, and diversity and inclusion are essential to maximizing the power of each team member. Our Corporate Diversity Initiative ensures our workplace meets the unique needs of our employees and customers. We are committed to creating a culture where everyone belongs and feels respected, valued, and heard. Nissan values inclusion in all areas of our business, striving to mirror the diversity of our customer base and communities. Join us in our commitment to diversity and inclusion.

Nissan (NMEX,NEdM, NRFS, NRFM and ANZEN) hires based on the fulfillment of the job profile in the vacancy, without distinction or discrimination based on gender, gender identity and/or expression, sexual orientation, race, color, language, religion, political or any other opinion, national or social origin, economic position, birth or any other condition. By applying for the advertised position, candidates acknowledge that Nissan Mexicana and its subsidiaries reserve the right to conduct a public conduct search due to the sensitive nature of the assets and information involved in the role. This includes, but is not limited to, proprietary information, financial data, and other assets requiring safeguarding. Nissan Mexicana and its subsidiaries assure confidentiality and compliance with all legal requirements regarding the use of such information. By applying for this position, you are consenting to this check.

THIS IS NISSAN

https://www.youtube.com/watch?v=PXuame0vwiw&list=PLki2k0CDxrPe8V6WmEeEdhj1fosRD-JQa

Location

Aguascalientes, Aguascalientes Mexico

About Nissan

Nissan is more than a car company. We are an innovation company. We take the most innovative thinking in the industry and combine it with performance, value, efficiency, safety and style. The result: Cars that thrill you every time you get behind the wheel. With over 150 million vehicles produced globally, Nissan continues with the goal to enrich the lives of our employees and customers alike.