Infrastructure Engineer & SRE ID98508

AgileEngine; Región Centro; Hybrid; MXN 2,260,000 - 3,013,000; Full time

Benefits offered by this job

Professional growth

Competitive compensation

Exciting projects

Flextime

Job summary

AgileEngine is seeking an Infrastructure Engineer & SRE to operate and improve a Kubernetes-based API platform across public and private clouds. You will automate tooling, manage incidents, and onboard new clients while collaborating on scalable solutions.

The role emphasizes strong Linux skills, production Kubernetes experience, and familiarity with cloud providers (Azure or AWS), with flexible remote/office options and a competitive USD-based compensation plan.

Qualifications

• Hands-on experience of at least 4 years operating Kubernetes in production.
• Strong Linux and command line fundamentals.
• Confident debugging and troubleshooting complex systems from app to infra.
• Experience with a public cloud provider, preferably Azure or AWS.

Responsibilities

• Operate and maintain the Kubernetes-based platform across public and private cloud environments.
• Work with observability tooling to ensure actionable alerts and up-to-date runbooks.
• Manage incidents end-to-end including root cause analysis and post-incident reviews.
• Onboard and support new clients onto the platform.
• Build automation and diagnostic tooling to reduce manual effort and improve performance.
• Identify and deliver process improvements.
• Support software and hardware upgrades and keep components up to date.

Skills

Kubernetes ops

Linux fundamentals

Troubleshooting

Public cloud

Service Mesh

Grafana/Prometheus

Python/Java

CI/CD/IaC

Tools

Terraform

Helm

Job description

Guadalajara, Mexico

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a Infrastructure Engineer & SRE to operate and improve a Kubernetes-based API platform across public and private cloud environments, including automation, tooling, and incident management.

MUST HAVES

• Hands-on experience of at least 4 years operating Kubernetes in production, ideally with Service Mesh.


• Strong Linux and command line fundamentals.


• Confident debugging and troubleshooting complex systems, from the application layer through to lower-level infrastructure.


• Experience working with a public cloud provider, preferably Azure or AWS.

NICE TO HAVES

• Working knowledge of Grafana, Prometheus, Loki and Tempo is a plus.


• Scripting or coding in Python or Java is a strong plus.


• CI/CD, infrastructure as code such as Helm or Terraform is a plus.


• Financial services background is not required.

WHAT YOU WILL DO

• Operate and maintain the Kubernetes-based platform across public and private cloud environments.


• Work with observability tooling to ensure alerts are actionable through up-to-date runbooks and documentation.


• Manage incidents from end-to-end, including incident response, root cause analysis, and post-incident reviews.


• Onboard and support new clients onto the platform.


• Build automation and diagnostic tooling that cuts manual effort and evaluates performance.


• Identify and deliver process improvements.


• Support software and hardware upgrades and keep components up to date.


• Proactively manage capacity so the platform scales with demand.

PERKS AND BENEFITS

• Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.


• Competitive compensation: USD-based pay with education, fitness, and team activity budgets.


• Exciting projects: Modern solutions with Fortune 500 and top product companies.


• Flextime: Flexible schedule with remote and office options.