Infrastructure Engineer & SRE ID98508

AgileEngine, LLC.; Ciudad de México; Hybrid; MXN 2,260,000 - 3,013,000; Full time

Benefits offered by this job

Professional growth

Competitive compensation

Exciting projects

Flextime

Job summary

AgileEngine, LLC. is seeking an Infrastructure Engineer & SRE to operate a Kubernetes-based API platform across public and private clouds, driving automation, tooling, and incident management.

The role emphasizes reliability, observability, and client onboarding across Fortune 500 and startup projects. Ideal candidates have 4+ years of hands-on Kubernetes experience, strong Linux skills, and familiarity with Azure or AWS.

Qualifications

• 4+ years operating Kubernetes in production environments.
• Strong Linux and command line fundamentals.
• Experience with a public cloud provider (Azure or AWS).

Responsibilities

• Operate and maintain the Kubernetes-based platform across public and private cloud environments.
• Utilize observability tooling to keep alerts actionable with runbooks and docs.
• Handle incidents end-to-end including root cause analysis and post-incident reviews.
• Onboard and support new clients onto the platform.
• Build automation and diagnostic tooling to reduce manual efforts.
• Deliver process improvements and keep components up to date.
• Support software and hardware upgrades and manage capacity for scale.

Skills

Kubernetes production

Linux fundamentals

Debugging complex systems

Public cloud (Azure/AWS)

Tools

Grafana

Prometheus

Loki

Tempo

Python

Java

Helm

Terraform

Job description

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a Infrastructure Engineer & SRE to operate and improve a Kubernetes-based API platform across public and private cloud environments, including automation, tooling, and incident management.

MUST HAVES

• Hands-on experience of at least 4 years operating Kubernetes in production, ideally with Service Mesh.
• Strong Linux and command line fundamentals.
• Confident debugging and troubleshooting complex systems, from the application layer through to lower-level infrastructure.
• Experience working with a public cloud provider, preferably Azure or AWS.

NICE TO HAVES

• Working knowledge of Grafana, Prometheus, Loki and Tempo is a plus.
• Scripting or coding in Python or Java is a strong plus.
• CI/CD, infrastructure as code such as Helm or Terraform is a plus.
• Financial services background is not required.

WHAT YOU WILL DO

• Operate and maintain the Kubernetes-based platform across public and private cloud environments.
• Work with observability tooling to ensure alerts are actionable through up-to-date runbooks and documentation.
• Manage incidents from end-to-end, including incident response, root cause analysis, and post-incident reviews.
• Onboard and support new clients onto the platform.
• Build automation and diagnostic tooling that cuts manual effort and evaluates performance.
• Identify and deliver process improvements.
• Support software and hardware upgrades and keep components up to date.
• Proactively manage capacity so the platform scales with demand.

PERKS AND BENEFITS

• Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.
• Competitive compensation: USD-based pay with education, fitness, and team activity budgets.
• Exciting projects: Modern solutions with Fortune 500 and top product companies.
• Flextime: Flexible schedule with remote and office options.