Industry Client Solutions Manager, Performance (Apps/Leads) - LATAM

TikTok; Ciudad de México; Presencial; MXN 40,000 - 60,000; Jornada completa

Descripción de la vacante

A leading social media platform is seeking a Consultant in Mexico City to drive client solutions and account management. In this role, the consultant will manage campaigns, provide insights, and build relationships with both clients and internal teams to ensure sustained growth of accounts. The position emphasizes strategic guidance, product adoption, and performance tracking while fostering collaboration across various teams within the organization.

Responsabilidades

• Consult with clients to link marketing objectives to business goals.
• Manage campaign setup and provide performance monitoring.
• Build relationships with clients and internal teams to ensure account growth.

Descripción del empleo

Being a Consultant to clients and internal stakeholders

• We are in the business of solutions - these cover everything from product adoption, strategy and/or optimizations to help top clients link their marketing objectives to their business goals
• Able to combine product developments, market landscape and competitor activities to give clients, agencies, and internal teams a holistic view of strategic next steps
• Driving and facilitating the adoption of Pixels, MMPs and APIs where applicable
• Building Test & Learn plans in conjunction with the usage of Measurement solutions (BLS, CLS, Ad Effectiveness etc.) across full-funnel solutions
• Putting together narratives, workshops and business reviews etc. to educate and upskill clients in charting the way forward

Account Management, Campaign Management & Reporting

• Take responsibility for campaign setup checks, performance monitoring and optimization suggestions for every client in the book of business
• Sense check/challenge media plans and provide suggestions to set clients up for success
• Manage and grow post-sale relationships with brands and their corresponding agency teams, taking a role in steering account growth and success
• Own conversations around Always On and Performance objectives to support the Brand Partnerships team in revenue attainment
• Gather, analye and present data alongside insights and actionable next steps as part of post campaign reporting or account audits
• Proritizing tasks by urgency level and impact in alignment with Brand Partnerships Managers

Stakeholder Management & Revenue Impact

• Building trusting relationships and robust communication with internal teams and external client & agency teams to ensure sustained growth of accounts
• Understanding the scope of various cross functional teams and whom to approach for what purpose
• Pushing through product adoption, programs and packages built around specific company or market level priorities
• Having an equal stake in Account & Opportunity planning, and working together with the Brand Partnerships team to come up with innovative solutions and strategies
• Tracking revenue attainment and impact of client activities on Book of Business, individually and as a team
• Sharing client/market/vertical learnings and knowledge across Client Solutions Teams, and beyond where pertinent, through case studies or other ad hoc sharings