HR Technology Analyst II

3304 Johnson Controls S.A. de C.V.; Monterrey; Presencial; MXN 400.000 - 700.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Benefits package

Growth opportunities

Supportive environment

Work-life balance

Meaningful projects

Descripción de la vacante

Johnson Controls is seeking an HR Technology Analyst to support configuration requests, test new Workday features, and optimize recruiting workflows across Workday Recruit, Paradox, and HiredScore. You will partner with the Talent Acquisition CoE and HR leadership to translate business needs into effective system solutions.

This role requires end-to-end testing, security role changes, and delivering operational improvements while building strong relationships with internal partners.

Formación

• Degree in business or management information systems or equivalent
• Experience with case management, specifically ServiceNow
• Experience with Human Capital Management systems, ideally Workday
• Strong analytical skills and problem-solving ability
• Self-motivated, organized, and able to work on diverse project teams
• Customer focus with flexibility in supporting business unit needs

Responsabilidades

• Configure changes in Workday based on business requirements
• Configure and maintain Workday Recruit processes and related workflows
• Lead design and implementation of new Workday functionalities (business process, testing, integration)
• Support Workday processes with focus on recruiting workflows and TA functionality
• Develop relationships with internal partners to translate requirements into system solutions
• Create custom Workday reports to meet business needs
• Plan and execute testing for Workday changes and upgrades
• Oversee daily operations of Paradox and HiredScore to improve recruiter efficiency

Conocimientos

Analytical skills

Self-motivation

Customer service

Written & verbal communication

Change management

Educación

Business/Management Information Systems degree

Herramientas

Workday

Paradox

HiredScore

ServiceNow

Descripción del empleo

HR Technology Analyst

What you will do

As an HR Technology Analyst, you will be responsible for supporting configuration requests and participating in projects. You will be a strategic business partner who applies technology to support business requirements. Demonstrating Workday expertise, the HR Technology team partners with HR Centers of Expertise and the HR community to answer functionality questions, resolve issues, work with vendors on system‑related concerns, and test new functionality. The team is involved in many different projects, enabling the HR Technology Analyst to work across the business to ensure successful HR processes. A key focus of this role is supporting and enhancing Workday Recruit, partnering closely with the Talent Acquisition CoE to design, configure, and optimize recruiting processes that improve system performance and the overall candidate experience. You will also support and manage day‑to‑day operations with Paradox and HiredScore to ensure smooth recruiter workflows and high‑quality candidate engagement. The Analyst will be involved in the deployment of new Workday features as well as operational improvements; this includes implementing new security roles, leading configuration changes, and executing end‑to‑end testing for Workday upgrades.

How you will do it

• Configure changes in Workday based on business requirements.
• Configure and maintain Workday Recruit processes, including job requisitions, job postings, candidate stages, screening steps, and offer workflows to support a seamless recruiting lifecycle.
• Project team member/lead for the design and implementation of new Workday functionalities, including business process configuration, testing, interface and integration support, implementation through deployment, and postproduction support.
• Support processes within Workday, with a particular focus on recruiting workflows and TA related functionality.
• Develop strong relationships with internal partners, including the Talent Acquisition CoE, to gain an understanding of business requirements and translate them into effective system solutions.
• Create custom Workday reports as needed to meet business needs/objectives.
• Plan, coordinate, and implement testing efforts for changes within Workday, including recruiting related enhancements and integrations.
• Support the design, development, and performance of Workday and related business data and processes.
• Focus on identifying trends, resolving root causes, predicting future implications, and finding solutions to drive effective business decisions.
• Proactively identify and assist in prioritizing opportunities to streamline business and/or system processes, especially within the recruiting lifecycle.
• Lead biyearly Workday upgrades, including end‑to‑end testing of Workday Recruit functionality.
• Partner with the Talent Acquisition CoE to analyze and enhance the candidate journey, using Workday Recruit configuration and supporting technologies to streamline application flow and improve candidate experience.
• Oversee daily operations and optimization of Paradox and HiredScore, including troubleshooting issues, monitoring performance, driving adoption, and identifying enhancements that improve recruiter efficiency and candidate engagement.

What we look for

• Required Degree in business or management information systems, HR (CIPD), or equivalent combination of education and experience.
• Experience with case management, specifically ServiceNow.
• Experience with Human Capital Management systems, ideally Workday.
• Strong analytical skills, with the ability to prioritize and find solutions in a timely manner.
• Self‑motivated and self‑organized working style with the ability to work effectively on diverse project teams.
• Customer service focus and flexibility in supporting business unit needs.
• Demonstrated competence in presenting concepts clearly and accurately with strong written and verbal interpersonal skills.
• Able to positively represent Johnson Controls and communicate with others at varying managerial and technical levels.
• Commitment to quality and continuous improvement.
• History of significant customer satisfaction, building rapport, and influencing decisions while working in a consultative role with customers.
• We’d ideally love you to have experience as a contributing team member within HR operational projects and new implementations, including the full change request lifecycle (solution design, configuration, testing, communication, etc.).
• An overall understanding of HR data, HR processes, and the change/implementation life cycle is important.
• Workday experience is highly desirable, particularly in configuring and supporting: Workday Recruit (job requisitions, job postings, candidate stages, screening steps, offer workflows, and recruiting related security) Payroll Compensation Time Off Reporting Security

What do we offer?

• Comprehensive benefits package.
• Opportunities for professional growth and development.
• Supportive and inclusive work environment.
• Commitment to work‑life balance and employee well‑being.
• Engagement in meaningful projects that make a difference.
• Johnson Controls does not request pregnancy or HIV testing as a condition for hiring, continued employment, or promotion, in accordance with its commitment to labor equality and non‑discrimination.

Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission‑critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.