HR Generalist

Johnson Controls; Apodaca; On-site; MXN 260,000 - 420,000; Full time

Job summary

Johnson Controls in the Monterrey area seeks a hands-on HR partner to support employees and managers, handling onboarding, benefits coordination, reporting, and HR processes with accuracy and compliance.

You will maintain Workday data, respond to HR inquiries, and collaborate with Talent Acquisition and HR Shared Services to drive HR operations that support business needs.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least 3 years of experience in HR operations or HR generalist roles, preferably in a fast-paced environment.
• Strong knowledge of HR-related laws, regulations, and best practices.
• Proficiency with Workday and Microsoft Office Suite.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to manage multiple tasks and priorities while maintaining accuracy and professionalism.
• Ability to build and maintain effective relationships across the organization.

Responsibilities

• Provide guidance to employees and management on HR policies, procedures, and standard people processes.
• Serve as an initial point of contact for HR-related inquiries and coordinate follow-up with the appropriate HR teams.
• Support onboarding activities, including preparing paperwork, coordinating schedules, and helping new hires transition smoothly into the business.
• Manage HR administration tasks such as salary certificates, statement of service letters, CSO reporting, and employee file maintenance.
• Maintain accurate Workday data, complete routine data audits, and support employee record integrity.
• Coordinate benefits administration activities, including open enrollment, changes, employee questions, and related training.
• Support Talent Acquisition and HR Shared Services Centre activities, including recruitment support and the referral program.
• Assist with internal movement processing, employee lifecycle changes, and personnel record updates.
• Partner with the HR Business Partner on talent management processes, engagement survey coordination, and monthly headcount reporting.
• Support staffing planning by identifying future workforce needs with leaders and hiring managers.
• Assist with investigations, disciplinary actions, and other employee relations matters as needed.
• Contribute to HR projects, process improvements, integration activities, and other assigned initiatives.

Skills

HR operations experience

Workday proficiency

MS Office proficiency

Communication skills

Multitasking

Education

Bachelor's degree in HR/Business Administration

Tools

Workday

MS Office

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real‑world results and help move society forward.

Role Overview

This role is a hands‑on HR partner position focused on employee support, HR administration, onboarding, benefits coordination, reporting, and HR process execution. You will help ensure that employees and managers receive timely, accurate, and practical HR support while contributing to a well‑organized and compliant HR operation.

What you will do

• Provide guidance to employees and management on HR policies, procedures, and standard people processes.
• Serve as an initial point of contact for HR‑related inquiries and coordinate follow‑up with the appropriate HR teams.
• Support onboarding activities, including preparing paperwork, coordinating schedules, and helping new hires transition smoothly into the business.
• Manage HR administration tasks such as salary certificates, statement of service letters, CSO reporting, and employee file maintenance.
• Maintain accurate Workday data, complete routine data audits, and support employee record integrity.
• Coordinate benefits administration activities, including open enrollment, changes, employee questions, and related training.
• Support Talent Acquisition and HR Shared Services Centre activities, including recruitment support and the referral program.
• Assist with internal movement processing, employee lifecycle changes, and personnel record updates.
• Partner with the HR Business Partner on talent management processes, engagement survey coordination, and monthly headcount reporting.
• Support staffing planning by identifying future workforce needs with leaders and hiring managers.
• Assist with investigations, disciplinary actions, and other employee relations matters as needed.
• Contribute to HR projects, process improvements, integration activities, and other assigned initiatives.

How you will do it

• Take ownership of employee and manager requests by responding promptly, following through carefully, and handling information with discretion.
• Work closely with plant operations and local leaders to keep HR support practical, consistent, and aligned to business needs.
• Use sound judgment, clear communication, and strong attention to detail to keep HR data, records, and processes accurate.
• Look for ways to improve routine work, remove friction for employees, and strengthen the overall HR service experience.
• Collaborate across HR and business teams with a supportive, accountable, and solutions-focused mindset.

What are we looking for?

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least 3 years of experience in HR operations or HR generalist roles, preferably in a fast‑paced environment.
• Strong knowledge of HR‑related laws, regulations, and best practices.
• Proficiency with Workday and Microsoft Office Suite.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to manage multiple tasks and priorities while maintaining accuracy and professionalism.
• Ability to build and maintain effective relationships across the organization.

Nice to Have

• Experience supporting employee relations, investigations, or disciplinary processes.
• Experience with HRIS and time and attendance systems.
• High customer service orientation and strong problem‑solving skills.
• Experience supporting engagement surveys, headcount reporting, or HR metrics.

What do we offer?

• Comprehensive benefits package.
• Opportunities for professional growth and development.
• Supportive and inclusive work environment.
• Commitment to work‑life balance and employee well‑being.
• Engagement in meaningful projects that make a difference.

Johnson Controls does not request pregnancy or HIV testing as a condition for hiring, continued employment, or promotion, in accordance with its commitment to labor equality and non‑discrimination.

Johnson Controls: Enhancing the Intelligence of Buildings

Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission‑critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.