HR Service Delivery Specialist

Nokia; Naucalpan de Juárez; Presencial; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A global technology company in Naucalpan de Juárez seeks a Payroll Specialist to manage payroll operations. Ideal candidates will have 3-5 years of payroll experience, a degree in Business Administration or similar, and fluency in Spanish and advanced English. This role involves calculating work hours, preparing paychecks, and responding to employee compensation inquiries. A collaborative work environment with a strong focus on learning and inclusion is provided.

Servicios

Continuous learning opportunities

Well-being programs

Inclusive culture

Formación

• 3-5 years directly related experience in payroll activities.
• Degree in Business Administration, Accounting, or Human Resources required.
• Strong Microsoft Advanced Excel skills.

Responsabilidades

• Collect payroll inputs.
• Calculate employee work hours.
• Prepare employee compensation checks.
• Respond to employee questions about compensation.

Conocimientos

Payroll activities experience

Native Spanish

Advanced English skills

Advanced Excel

Knowledge of ERPs (ADP, Oracle)

Teamwork

Time management

Educación

Graduate degree in Business Administration or Accounting or Human Resources

Herramientas

Microsoft Office

Power Apps

Power Automate

Power BI

Descripción del empleo

Overview

Service Delivery (SDL) contains the managing of operation of service delivery to employees and managers and the monitoring of service delivery operations, technology, transaction processes, and call centre efficiency. Also comprises the establishment of standards and procedures for handling employee questions, transactions, and administration of human resource programmes.

Responsibilities

• Collecting payroll inputs.
• Calculating employee work hours.
• Calculating employee benefits and deductions.
• Preparing employee compensation checks using payroll software.
• Ensuring taxes comply with company and state regulations.
• Scheduling electronic payments and handing out paychecks.
• Preparing payroll reports.
• Distributing payment statements.
• Responding to employee questions about compensation, taxes, benefits, and deductions.
• Entering new employee data into the company database.

Key Skills And Experience

• Typically 3-5 years directly related experience in payroll activities and a graduate equivalent degree in Business Administration or Accounting or Human Resources.
• Native Spanish and at least advanced English skills.
• Microsoft office, mailnly advanced Excel. Power Apps, Power Automate and Power Bi would be a plus.
• Knowledge of ERPs such as ADP and Oracle, preferable but not mandatory.
• Team work, time management complete the profile.

About Us

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Inclusion and Equal Opportunity

Nokia is committed to inclusion and is an equal opportunity employer. Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed.

About The Team

Nokia’s People organization is responsible for leading a business-driven people strategy and offering people and workplace services to all Nokia employees. We partner closely with the business to provide a motivated and engaged workforce that is fit for the future.