HR Operations Leader - Global, KPI-Driven, Change-Ready

Ch01 Che Fresenius Medical Care (Schweiz) Ag; Tijuana; Híbrido; MXN 1,454,000 - 1,818,000; Jornada completa

Descripción de la vacante

A leading global healthcare company is seeking a Senior Manager HR Operations to oversee HR service delivery across multiple locations in Mexico. The ideal candidate will possess a Bachelor's degree in Human Resources or a related field, along with a minimum of 8 years of progressive HR experience, including team leadership. This hybrid position requires fluency in Spanish and good English skills, with a strong focus on improving service quality and efficiency while adhering to local labor regulations. Join a top workplace committed to employee empowerment and development.

Formación

• Minimum of 8 years progressive HR experience in an international, dynamic environment.
• Proven experience in HR Operations with complex, high-volume transactions.
• At least 5 years of team leadership across locations.

Responsabilidades

• Manage HR Operations service delivery.
• Ensure service timeliness, efficiency and quality.
• Lead HR Operations teams focusing on performance and engagement.

Conocimientos

Fluency in Spanish

Good working knowledge of English

Excellent communication skills

Strong customer service orientation

Ability to work collaboratively

Leadership capabilities

Educación

Bachelor's degree in Human Resources or related field

Advanced degree preferred

Herramientas

Microsoft Office Suite

HR systems (e.g., Workday)

HR ticketing systems

SharePoint

Descripción del empleo

A leading global healthcare company is seeking a Senior Manager HR Operations to oversee HR service delivery across multiple locations in Mexico. The ideal candidate will possess a Bachelor's degree in Human Resources or a related field, along with a minimum of 8 years of progressive HR experience, including team leadership. This hybrid position requires fluency in Spanish and good English skills, with a strong focus on improving service quality and efficiency while adhering to local labor regulations. Join a top workplace committed to employee empowerment and development.