HR Operations Analyst

EPIND Epicor India; Monterrey; Presencial; MXN 360.000 - 540.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and Wellness benefits

Career development programs

Internal mobility and mentoring

Descripción de la vacante

Epicor is seeking an HR Operations Analyst to support the HR team by leading projects, process improvements and automation to enable a high level of customer service for the business.

The role operates in a global, fast-paced environment to develop solutions and support HR operations, including onboarding, data management, audits, and integration of new acquisitions. Strong English, organizational skills, and a proactive mindset are essential.

Formación

• Strong English communication and attention to detail.
• Ability to manage multiple tasks and prioritize.
• Experience with HR systems and process improvements.

Responsabilidades

• Act as SME and partner with Talent Acquisition and HR to manage onboarding for new/temporary hires and internal transfers.
• Provide hands-on support for operational activities across processes, reporting, and data.
• Review existing processes to identify opportunities for reengineering.
• Assist in Employee Data Management and auditing of HR data for accuracy.
• Conduct orientation sessions with new hires.
• Support integration of new acquisitions into Epicor HR Operations processes.
• Oversee regulatory compliance related to employee file audits and SOX audits as needed.
• Monitor and respond to emails and HR-related inquiries.

Conocimientos

Excellent English communication

Attention to detail

Customer service mindset

Workday

Educación

Bachelor’s degree or equivalent education/experience

Herramientas

Workday

Descripción del empleo

The Job

The HR Operations Analyst will be responsible for supporting the HR Team by leading projects, process improvements and automation efforts to enable high level of customer service to the business. The ideal candidate will operate in a global fast-paced environment to develop solutions and support HR operations.

What you will be doing

• Act as a Subject Matter Expert and Partner with Talent Acquisition and HR to manage the onboarding process for new/temporary hires and internal transfers


• Provide hands‑on support of operational activities across processes, reporting, and data


• Reviewing existing processes to analyze scope for reengineering


• Assist in Employee Data Management (e.g., employee lifecycle transactions) and establish appropriate auditing and monitoring of HR data to ensure accuracy


• Conduct orientation sessions with new hires


• Provide support related to the integration of new businesses into the Epicor HR Operations processes during Acquisitions


• Oversee regulatory compliance related to employee file audits, SOX audits etc. and work with local counsel,as needed


• Monitor and respond to emails, answer employee, new hire or hiring manager questions, background check questions, process questions, and candidate questions

What you likely bring

• Well‑organized team player with good interpersonal skills, maturity and credibility to develop relationships at all levels


• Excellent English communication skills, attention to detail/accuracy and sense of urgency.


• Must be flexible, adaptable, and possess the ability to manage a challenging workload as well as prioritizing key tasks and the ability to work under pressure


• Strong computer skills including but not limited to reporting from Excel and Applicant Tracking Systems (ATS)


• Must possess a strong customer service mind‑set


• Proactive and self‑motivated with strong organizational skills

What could set you apart

• Bachelor’s Degree or equivalent education/experience


• 3-5 years of Human Resources / HR Operations experience


• Experience with Workday (business processes, ATS, and HCM).

About Epicor

At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We’re Proactive, Proud, Partners. Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well‑being.


• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.


• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.


• Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.


• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.


• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.


• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. We are an equal-opportunity employer.