HR Business Partner - Mexico & Shared Services

ROQUETTE AMERICA; Santiago de Querétaro; On-site; MXN 800,000 - 1,200,000; Full time

Job summary

Roquette America in Querétaro, Mexico, is seeking an experienced HR Business Partner to support Mexico-based employees and Shared Services teams. You will act as a strategic partner, translating business priorities into people strategies and delivering compliant HR support.

Lead organizational effectiveness, workforce planning, onboarding, development and performance processes. Fluently bilingual in English and Spanish; 7–10 years HR experience; Workday experience preferred.

Qualifications

• 7–10 years HR experience including HR business partner work.
• Experience in international/matrixed organizations.
• Experience across HR disciplines: talent acquisition, onboarding, L&D, performance, compensation, employee relations.
• Experience supporting commercial/shared services is a plus.
• Knowledge of Mexican labor law and practices.

Responsibilities

• Act as trusted HR business partner for Mexico country and Shared Services.
• Align people priorities with business objectives and provide guidance.
• Lead workforce planning, role design, and managerial capability.
• Oversee onboarding, training needs, performance management, and succession planning.
• Coach managers on employee relations and people management.
• Monitor HR metrics and ensure compliance with policies and labor law.

Skills

Business partnering

Communication

Influencing

Stakeholder management

Analytical

Problem solving

Change management

Cross-cultural

Education

Bachelor's or Master's in HR/Business

Tools

Workday

Job description

Roquette is a family-owned global leader in plant-based ingredients and a leading provider of pharmaceutical excipients.

Want to help us make a difference?

Using plant-based resources, we collaborate with our customers and partners to imagine and offer ingredients to better feed people and treat patients.

Each of our ingredients responds to unique and essential needs, and they enable healthier lifestyles.

The Role:

We are seeking an experienced HR Business Partner to support Roquette's Mexico-based employees and Shared Services teams. This role serves as a strategic partner to business and functional leaders, translating business priorities into effective people strategies while ensuring consistent, compliant and high-quality HR support.

This position is located in Querétaro, Mexico.

What You'll Do:

• Act as a trusted HR business partner to Mexico country and Shared Services leaders, aligning people priorities with business objectives and providing practical, strategic guidance.
• Partner with leaders on organizational effectiveness, workforce planning, role design, team structures, managerial capability and people-related risks.
• Support talent acquisition and workforce planning activities, partnering with recruiting teams and external providers to identify and secure talent for business needs.
• Oversee effective onboarding and integration of employees, and partner with leaders to identify training, development and capability-building needs.
• Lead and support core talent processes, including performance management, talent reviews, succession planning, career development and internal mobility.
• Coach managers on day-to-day people matters, employee relations, performance improvement, difficult conversations and effective people management practices.
• Promote employee engagement and a positive workplace culture by gathering feedback, identifying opportunities for improvement and supporting the adoption of company values and ways of working.
• Partner with HR centers of expertise and service teams on the delivery of HR programs and services, including employee lifecycle processes, payroll and time, benefits, learning and recruitment.
• Monitor workforce metrics such as headcount, attrition, time-to-hire, absenteeism, training and engagement; translate data into insights and recommendations.
• Ensure HR practices, documentation and processes comply with company policies, Mexican labor requirements, EHS standards and applicable internal controls; represent Roquette in relevant labor and social security proceedings as needed.

What You'll Need:

Education:

• Bachelor's or Master's degree in Human Resources, Business or a related field preferred.

Experience:

• A minimum of 7-10 years of HR experience, including HR business partner responsibilities, within international and matrixed organizations.
• Experience across core HR disciplines, including talent acquisition, onboarding, learning and development, performance management, compensation processes and employee relations.
• Experience supporting commercial and/or shared services teams is an advantage.
• Demonstrated ability to partner with senior leaders, influence stakeholders and lead HR processes end to end.
• Experience using Workday and interpreting HR data to inform business decisions.
• Strong knowledge of Mexican labor legislation and employment practices; familiarity with the Querétaro/Bajío talent market is preferred.

Skills and Leadership Capabilities:

• Strong business partnering, communication, influencing and stakeholder management skills.
• Ability to work effectively in a global, matrixed environment and across cultures and time zones.
• Strong analytical, problem-solving and change management capabilities.
• Adaptable, pragmatic and hands-on approach, with the ability to balance strategic priorities and operational execution.
• Fluent English and Spanish are required; Portuguese is an advantage.

AAP/EEO Statement

Roquette is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. "AAP, EEO, Drug-Free Workplace"

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Roquette is proud to be a global company where you can find personal and professional growth through multiple diverse experiences.

Roquette strives to create a dynamic workforce while remaining firmly committed to equal opportunity by complying with EEO laws.

As we continue to gro