HR Advisor - Temporal

3287 SSS Carrier, S. de R.L. de C.V.; Monterrey; Presencial; MXN 201.000 - 290.000; Jornada completa

Descripción de la vacante

Carrier in Monterrey, Mexico, is seeking an entry-level HR Operations professional to support employees, managers, and HR teams with timely, accurate service. You will handle HR inquiries, assist with key processes, and help improve workflows in a collaborative environment.

The role emphasizes data integrity in HRIS, policy interpretation, and training material development, with an emphasis on English communication and professional growth.

Formación

• University degree is required.
• Proficiency in English (advanced written and verbal).
• Experience with HR operations or similar is not required but beneficial.

Responsabilidades

• Provide superior customer service to employees, managers and HR professionals.
• Support HR operations processes with data validation, audits and corrections.
• Assist SMEs with policy interpretation and training material creation.
• Ensure data integrity in the HR Information System through audits.
• Support data migration and auditing during acquisitions.
• Develop and maintain relationships with internal and external partners and vendors.

Conocimientos

Advanced written and verbal English

Educación

University degree or equivalent

Descripción del empleo

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting‑edge advancementsin climate solutions such astemperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life‑saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world‑class, inclusive workforce that puts the customer at the center of everything we do.

For more information, visit corporate.carrier.comor follow Carrier on social media at @Carrier.

About the role

This entry‑level HR Operations role supports employees, managers, and HR teams by delivering timely, accurate, and customer‑focused service. You will handle HR inquiries, support key processes, and help improve workflows while building your experience in a collaborative environment.

Key Responsibilities

• Provide superior customer service, accurate and timely first contact resolution to employees, managers, and HR professionals.
• Provide support to Human Resource Operations team and business units with admin transactions, data validation, auditing and corrections.
• Support the subject matter expert (SME) for all policies and procedures.
• Ensure data integrity through audits of the HR Information System.
• Update and analyze work process design and flow for policies and procedures.
• Provide policy interpretation recommendations.
• Create and present training presentations.
• Research and work in a team environment to resolve employee issues, by working directly with internal/external clients and vendors.
• Serve as an employee and customer advocate.
• Identify and drive process improvements, quality and compliance across the function.
• Analyze data issues and provide Root Cause Analysis in problem resolution.
• Incorporate Lean practices into all daily activities and ongoing projects.
• Conduct analysis and prepare ongoing HR reports to effectively administer policies and programs.
• Responsible for achieving internally‑set quality standards, identified goals and metrics and overall targets are met and/or exceeded.
• Assist with data migration and auditing during acquisition process.
• Ensure alignment of grading structure and support Gender Pay Reporting.
• Foster, develop and maintain strong internal and external relationships with key vendors.
• Ensure use of employee self service.

Requirements

• Requires theoretical knowledge obtained through a University degree
• Limited to some knowledge of Carrier organization
• University Degree or equivalent
• Less than 1 year prior relevant experience.
• Advanced written and verbal English

We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [e-mail]. We will make every effort to meet your needs in accordance with applicable laws.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

At Carrier we make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter and more sustainable. We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. Our team of approximately 56,000 dedicated individuals continues to mold industry standards by pursuing the latest research and developments to improve the lives of our customers. We’re constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world’s first choice in security, shipping and HVAC technology.