Head Crm

Avincis; Valladolid; Presencial; MXN 1,470,000 - 2,206,000; Jornada completa

Descripción de la vacante

A leading emergency aerial service operator in Mexico seeks a competent IT Manager to lead the strategy and management of corporate applications like SAP. The ideal candidate will have significant experience in applications management and a strong track record in vendor management. Excellent leadership and communication skills in English are essential. This role also entails budget control and coordinating IT teams to meet business needs.

Formación

• Minimum 8–10 years in IT roles related to enterprise applications, with 3 years in management.
• Proven experience managing enterprise applications (ERP, SAP, CRM).
• Strong track record in vendor management.

Responsabilidades

• Lead strategy and management of corporate third-party applications.
• Coordinate IT Business Partners for effective tech solutions.
• Monitor budgets associated with applications and IT projects.

Conocimientos

Leadership and team management

Problem-solving

Demand management

Fluent in English

Educación

Bachelor’s or Master’s Degree in Computer Science, Information Systems, Telecommunications

Herramientas

SAP

Azure DevOps

Jira

Asana

Descripción del empleo

Avincis is one of the world’s leading Emergency Aerial Service Operators and the largest in Europe. Join us and be part of a mission to protect lives, safeguard communities, and make a positive impact.

Responsibilities

• Lead the strategy, management, and evolution of corporate third-party applications — including core systems such as SAP and aviation software like Air Maestro or Gannet — ensuring alignment with business needs and the company’s strategic objectives.
• Reporting to the Group Chief Information Officer, oversee and coordinate the team of IT Business Partners, who act as the main interface between IT and the business, ensuring proper demand management, requirements gathering, and functional analysis to deliver effective and scalable technology solutions.
• Third-Party Applications Management: leads the strategy, governance, and operation of corporate applications (SAP, Finance, HR, Supply Chain, etc.).
• Ensures availability, roles, compliance, and performance of the platforms under scope.
• Supervision of IT Business Partners: ensures high-quality functional documentation and requirements analysis.
• Strategic and Cross-Functional Management: controls and monitors budgets associated with applications and IT projects.
• In-depth functional knowledge and experience in SAP and other key third-party business applications.
• Experience in demand management and functional documentation, with proven ability to manage and track projects and tasks using platforms such as Azure DevOps, Jira, Asana or similar.
• Strong understanding of application architectures and digital transformation trends.
• Strong leadership and team management skills.
• Proficient in problem-solving, and able to navigate complex data environments with autonomy.
• Fluent in English, both written and spoken.
• Bachelor’s or Master’s Degree in Computer Science, Information Systems, Telecommunications, or a related field.
• Minimum of 8–10 years’ experience in IT roles related to enterprise applications, with at least 3 years in a management role.
• Proven experience managing enterprise applications (ERP, SAP, CRM, HR systems, etc.).
• Strong track record in vendor management, including contracts and budgets.
• Proven experience working with the Microsoft collaboration stack (M365, Teams, SharePoint) and project management tools such as Azure DevOps.

Safety and Equal Opportunity

Safety: We uphold safety as our first priority above all other business outcomes. We are answerable for our actions, behaviours, and performance, and we inspire others to uphold their commitments and take responsibility.

Note: As a company committed to equal opportunities between women and men, AVINCIS evaluates all applications according to objective criteria in order to select the most suitable person for the position offered, regardless of gender.

In accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (RGPD) and Organic Law 3/2018, of 5 December, on Data Protection and Guarantee of Digital Rights, we inform you and request your consent, or that of your legal representative, to incorporate your data into the files of AVINCIS, as data controller, and to process them in order to carry out your selection process and maintain a comprehensive relationship with you. The NIF of the Data Controller is A- and the address is Aeródromo de Mutxamel, Partida la Almaina, nº92, CP: 03110, Mutxamel, Alicante. In this act you give your consent to the