Gym Operations Leader | Elevate Service & Team Growth

EōS Fitness; Cerritos; On-site; MXN 1,287,854 - 1,520,424; Full time

Benefits offered by this job

Free membership for you and one family member

Discounted Personal Training

Employee referral program

401(k) + company matching

Job summary

A vibrant fitness company located in San Luis Potosí is seeking an Operations Manager to oversee day-to-day operations and enhance member experiences. The ideal candidate will have 2-3 years of operations management experience and a passion for the fitness industry. Key responsibilities include managing staff, ensuring high-quality service, and collaborating with various teams to maintain brand standards. This role offers competitive compensation and an energetic work environment.

Qualifications

• 2-3 years of operations management experience.
• 3-4 years of customer service experience.
• Prior experience or strong interest in the fitness industry is a plus.

Responsibilities

• Oversee the Service team and day-to-day tasks delivering Operational Excellence.
• Manage hiring, training, scheduling, and supervising staff members.
• Ensure high-quality customer service and address member concerns promptly.

Skills

Strong communication skills

Detail orientation

Time management

Relationship building

MS Office skills

Job description

A vibrant fitness company located in San Luis Potosí is seeking an Operations Manager to oversee day-to-day operations and enhance member experiences. The ideal candidate will have 2-3 years of operations management experience and a passion for the fitness industry. Key responsibilities include managing staff, ensuring high-quality service, and collaborating with various teams to maintain brand standards. This role offers competitive compensation and an energetic work environment.