Guest Room Experience Specialist

Montage International; Ixtapan de la Sal; On-site; MXN 78,000 - 112,000; Full time

Job summary

Montage International is seeking a Room Attendant to perform housekeeping duties, including cleaning guest rooms and bathrooms, restocking supplies, and maintaining areas to a high standard. The role requires English proficiency and a high school diploma, with prior cleaning experience preferred.

You will interact with guests, uphold the property’s standards, and support the housekeeping team. This position involves standing and walking during shifts and working closely with the hotel team to

Qualifications

• One year prior experience in similar cleaning position.
• High School Diploma or equivalent vocational training.
• Must be able to speak, read, write and understand English.

Responsibilities

• Clean and reset guest bedrooms and bathrooms.
• Change linens, make beds, organize items, dust and vacuum rooms.
• Be courteous and helpful to guests and report guest requests.
• Complete assigned tasks in a timely manner per housekeeping leadership.
• Perform additional duties as needed based on business needs.
• Promote a positive image of the property during guest interactions and respond to guest needs.
• Maintain confidentiality and security of all guest rooms.

Skills

English proficiency

Stand/walk long periods

Education

High School Diploma

Job description

Montage International is seeking a Room Attendant to perform housekeeping duties, including cleaning guest rooms and bathrooms, restocking supplies, and maintaining areas to a high standard. The role requires English proficiency and a high school diploma, with prior cleaning experience preferred.

You will interact with guests, uphold the property’s standards, and support the housekeeping team. This position involves standing and walking during shifts and working closely with the hotel team to