Guest Reservations Specialist - Maximize Revenue

Marriott Hotels Resorts; Ciudad de México; Presencial; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A leading hotel chain in Ciudad de México is seeking a dedicated individual to handle reservation requests and ensure guest satisfaction. Responsibilities include processing reservations and dealing with guest inquiries while maintaining professionalism and confidentiality. A high school diploma or equivalent is required, and no prior work experience necessary. This full-time position offers an opportunity to contribute to a dynamic team in the hospitality industry.

Formación

• No related work experience required.
• No supervisory experience required.
• No specific license or certification required.

Responsabilidades

• Process all reservation requests, changes, and cancellations.
• Identify guest reservation needs and verify room types.
• Follow sales techniques to maximize revenue.

Conocimientos

Active Directory Administration

English Language

Access Control

Jpa

Legal Support

Airlines

Educación

High school diploma or G.E.D. equivalent

Descripción del empleo

A leading hotel chain in Ciudad de México is seeking a dedicated individual to handle reservation requests and ensure guest satisfaction. Responsibilities include processing reservations and dealing with guest inquiries while maintaining professionalism and confidentiality. A high school diploma or equivalent is required, and no prior work experience necessary. This full-time position offers an opportunity to contribute to a dynamic team in the hospitality industry.