GSC Workforce Development Specialist

Micron Technology, Inc.; Tlaquepaque; On-site; MXN 320,000 - 520,000; Full time

Job summary

Micron Technology, Inc. is seeking a Workforce Development Specialist – Training & Documentation Administration to strengthen learning ecosystems, ensure compliance, and empower teams with the knowledge and tools needed to succeed.

In this role you will develop curricula, manage documentation, analyze training data, and drive AI-assisted process improvements across the organization, collaborating with leaders and subject matter experts to deliver high-impact programs.

Qualifications

• Bachelor's degree in HR, organizational development, education, business, or related field.
• Experience in workforce development, talent development, or performance improvement initiatives.
• Experience creating and maintaining training programs and documentation.
• Experience analyzing data and producing reports, dashboards, or metrics.
• Proficiency with Microsoft Office and AI-enabled content/tools.

Responsibilities

• Develop and maintain training curricula, resources, and assessments for readiness and compliance.
• Partner with leaders and SMEs to identify needs and update documentation.
• Govern work instructions, guidelines, and related training materials.
• Analyze data to create dashboards and insights for stakeholders.
• Lead or support workforce programs and cross-functional projects, incl. AI-assisted improvements.

Skills

Workforce development

Training content development

Data analysis

Documentation

AI tools usage

Education

Bachelor's degree in HR/OD/Ed/Business

Tools

Microsoft Office

AI-enabled tools

Job description

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

This role plays a critical part in building workforce capability, maintaining training compliance, and ensuring employees have the resources they need to succeed. The workforce growth group collaborates closely with company executives to build effective learning experiences, support operational readiness, and drive continuous improvement across the organization. We are committed to developing talent, enabling growth, and delivering high-quality training and documentation programs that help our teams perform at their best.

The Workforce Development (WD) Specialist – Training & Documentation Administration develops, maintains, and improves educational materials. They also improve documentation processes that support workforce preparation and adherence to requirements. This role combines training program administration, technical writing, data analysis, project management, and collaborator engagement to ensure team members have the knowledge, tools, and resources needed to succeed. The ideal candidate is highly organized, collaborative, and comfortable employing AI-enabled tools to improve efficiency and program outcomes.

Responsibilities:

• Develop and maintain training curricula, learning resources, certification requirements, and assessments to support workforce readiness and compliance


• Partner with business leaders and subject matter experts to identify training needs, manage documentation updates, and support operational priorities


• Build, review, and govern established operational guidelines, work instructions, training materials, and related controlled documentation


• Analyze training and operational data to develop dashboards, metrics, reports, and insights for key stakeholders


• Lead or support workforce development programs and cross-functional projects, including planning, implementation, communication, continuous improvement, and AI-assisted process optimization

Minimum Qualifications:

• Bachelor's degree or equivalent experience in Human Resources, Organizational Development, Education/Adult Learning, Business Administration, Psychology, Behavioral Sciences, or a related field


• demonstrated ability in workforce development, talent development, training, learning and development, change management, or performance improvement initiatives


• Experience creating and maintaining training programs, learning content, work instructions, standard operating procedures, or related documentation


• Experience analyzing data and developing reports, dashboards, or metrics to support business decisions


• Proficiency with Microsoft Office applications and AI-enabled tools used for content development, process improvement, and productivity

Preferred Qualifications:

• Master's degree in Organizational Development, Human Resources, Education, or a related field


• Professional certifications such as SHRM-CP, SHRM-SCP, ATD Associate Professional in Talent Development (APTD), ATD Certified Professional in Talent Development (CPTD), Certified Workforce Development Professional (CWDP), or Instructional Design certifications


• Experience managing workforce development, learning, engagement, or organizational effectiveness programs


• Experience leading cross-functional projects and implementing continuous improvement initiatives


• Experience leveraging AI tools, including large language models (LLMs), Cloud Assist, or similar AI-enabled solutions to support training, documentation, and knowledge management programs

WF Development Specialist 3

Relocation Level: TBD

Before Getting Started

Please review Micron’s Internal Job Application Policy on your regional PeopleNow Career Opportunities page before searching and applying for jobs. Note in particular that:

• Hiring managers may view your performance appraisals, original resume, transcripts or other performance-related documentation in your personal file. This information will be held in confidence.


• If you are selected to interview for a position, you must notify your direct supervisor before participating in the interview process.

\"The specified role does not encompass the following responsibilities: Finalization of sales agreements or the execution of sales contracts is prohibited. The role also does not carry the authority to make definitive decisions regarding contracts, be it their conclusion or termination. Furthermore, the role is not designed to involve participation in pricing negotiations or the authorization of contracts. These activities fall beyond the permissible duties of the position.\"

As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on Benefits | Micron Technology, Inc

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.