Group Travel Planner — Remote & Flexible Hours

xperiencexscapetravels; Ciudad de México; Presencial; MXN 279.000 - 390.600; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote freedom — work anywhere with flexible hours

Travel perks, discounted rates, and insider access

Growth opportunities through training and team support

Join a mission‑driven team

Descripción de la vacante

Xperience Xscape Travels in Mexico City is seeking a dedicated Group Travel Consultant to support travelers throughout their journey. You will be the trusted contact for clients, ensuring they receive high-quality service from planning to execution.

This role requires excellent communication skills, a background in customer service, and a passion for travel. Join our mission-driven team and enjoy remote work flexibility, travel perks, and growth opportunities!

Responsabilidades

• Respond promptly and kindly to client questions via email, phone, and chat.
• Assist with itinerary updates, travel changes, and special requests.
• Share accurate information about travel requirements and destination details.
• Conduct follow-ups to confirm satisfaction and gather feedback.
• Handle concerns with empathy and problem-solving skills.

Conocimientos

Excellent written and verbal communication

Customer service background

Organized and detail-oriented

Proactive work style

Comfortable learning new tools and systems

Passion for travel and helping others

Descripción del empleo

Xperience Xscape Travels in Mexico City is seeking a dedicated Group Travel Consultant to support travelers throughout their journey. You will be the trusted contact for clients, ensuring they receive high-quality service from planning to execution.

This role requires excellent communication skills, a background in customer service, and a passion for travel. Join our mission-driven team and enjoy remote work flexibility, travel perks, and growth opportunities!