Global Transportation & Compliance Analyst

Bombardier; Colón; Presencial; MXN 250.000 - 360.000; Jornada completa

Descripción de la vacante

Bombardier is seeking a Job Analyst, Custom/Traffic in Mexico to coordinate transportation activities and act as the main liaison among internal teams and service providers. The role emphasizes responsiveness, compliance, and customer satisfaction.

You will support domestic and international shipments, investigate issues, and contribute to continuous improvement initiatives while maintaining professional communication with stakeholders.

Formación

• Bachelor's degree in Business Administration or equivalent is required.
• Experience in customer service in a high-volume, fast-paced operational environment is preferred.
• Advanced English and business communication skills are essential.

Responsabilidades

• Act as the primary liaison between internal departments and transportation service providers for all transportation-related activities.
• Manage and resolve service inquiries, including shipment set-up, tracking and tracing, customs-related issues, billing inquiries, cargo claims, and RFQ/RFI support.
• Ensure compliance with trade, customs, and transportation regulations and provide timely, clear communication to stakeholders.
• Lead and collaborate across functions to optimize transportation operations and service excellence.
• Demonstrate strong analytical and problem-solving abilities to improve performance and customer satisfaction.

Conocimientos

Customer service

English (Advanced)

Communication

Problem-solving

Teamwork

Educación

Bachelor's degree in Business Administration or equivalent

Descripción del empleo

Bombardier is seeking a Job Analyst, Custom/Traffic in Mexico to coordinate transportation activities and act as the main liaison among internal teams and service providers. The role emphasizes responsiveness, compliance, and customer satisfaction.

You will support domestic and international shipments, investigate issues, and contribute to continuous improvement initiatives while maintaining professional communication with stakeholders.