Global IT System Administrator- Corporate Functions

Dematic; Guadalupe; Presencial; MXN 874.737 - 1.224.632; Jornada completa

Descripción de la vacante

Dematic is looking for a hands-on Software Developer & Application Administrator in Nuevo León, Mexico, to support and enhance the Icertis Contract Intelligence platform. The position involves managing platform configurations, developing customizations, and ensuring smooth integrations with various external systems.

The ideal candidate will foster collaboration with business stakeholders to drive technical improvements, followed by effective training and documentation efforts. Join us to be part of a dynamic team focusing on automation and operational efficiency.

Formación

• Hands-on experience in application administration and platform customization.
• Proficient in .NET/C#, JavaScript, and working with APIs.
• Experience in implementing CI/CD pipelines and troubleshooting platform issues.

Responsabilidades

• Administer and configure the Icertis platform.
• Build and maintain integrations with external systems.
• Monitor platform health and performance and troubleshoot issues.

Conocimientos

Application administration

Development (.NET/C#, JavaScript)

Integration work (APIs)

CI/CD pipelines

Troubleshooting

Herramientas

Microsoft 365

Dynamics 365

REST APIs

Descripción del empleo

Corporate Application - We’re seeking a hands-on Software Developer & Application Administrator to develop, configure, integrate, operate and support the Icertis Contract Intelligence (ICI) platform. This role combines application administration, platform customization, integration work, and development to ensure secure, performant, and business-aligned contract lifecycle management.

We Offer

• Administer and configure the Icertis platform: tenant settings, contract templates, workflows, security roles, user provisioning and access controls.
• Develop customizations and extensions using supported technologies (e.g., .NET/C#, JavaScript, REST APIs) to meet business requirements.
• Build and maintain integrations between Icertis and external systems (e.g., Microsoft 365, Dynamics 365, CRM, CPQ, billing) via APIs, middleware, or integration platforms.
• Implement, maintain and improve CI/CD pipelines for Icertis deployments.
• Monitor platform health and performance; troubleshoot incidents, manage SLAs and coordinate fix/rollback plans.
• Plan and execute platform upgrades, patches and configuration migrations with minimal business disruption.
• Maintain backup, recovery and security configurations; work with InfoSec on audits, data protection and role-based access controls.
• Work with business stakeholders (Legal, Procurement, Sales, Finance) to gather requirements, deliver configurations and provide training and documentation.
• Create and maintain technical and user documentation, runbooks and knowledge-base articles.
• Support testing (unit, integration, UAT) and assist with data migrations, contract ingestion and metadata mapping.
• Recommend and drive technical improvements and automation to reduce manual effort and operational risk.

Tasks and Qualifications

This includes Vera Engage - the AI solution from Icertis.