Gestor de Siniestros Remoto — Reclamos Generales

Materiales Americas; Chihuahua; Remote; MXN 201.000 - 391.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement savings plan

Life insurance

Professional development opportunities

Zusammenfassung

Materiales Americas seeks an experienced Gestor de Siniestros to join its fully remote team. You will manage the claims process for general insurance policies, investigate claims, assess damages, and negotiate settlements with policyholders and third parties.

The role requires strong investigation, negotiation, and communication skills, plus empathy and professionalism. This remote position offers independence, a reliable internet connection, and the opportunity to contribute to compliant,

Qualifikationen

• Bachelor's degree in Business Administration, Law, or related field.
• Minimum 3 years of claims adjusting or management experience in general insurance.
• Solid understanding of insurance policies, legal principles, and claims procedures.
• Excellent investigation, negotiation, and problem-solving skills.

Aufgaben

• Receive, review, and investigate insurance claims from policyholders.
• Determine coverage eligibility based on policy terms and conditions.
• Assess damages and liabilities through thorough investigation and documentation.
• Negotiate settlements with claimants and third parties in a fair and timely manner.
• Manage a caseload of claims efficiently, ensuring adherence to service level agreements.
• Communicate effectively with claimants, policyholders, and internal stakeholders throughout the claims process.
• Ensure compliance with all relevant insurance laws and regulations.
• Identify potential fraud and elevate suspicious claims as per company protocol.
• Maintain accurate and detailed records of all claim activities and decisions.

Kenntnisse

Investigation

Negotiation

Communication

Problem solving

Empathy

Remote work

Ausbildung

Bachelor's degree in Business Administration, Law, or related field

Tools

Claims management software

Microsoft Office

Jobbeschreibung

Materiales Americas seeks an experienced Gestor de Siniestros to join its fully remote team. You will manage the claims process for general insurance policies, investigate claims, assess damages, and negotiate settlements with policyholders and third parties.

The role requires strong investigation, negotiation, and communication skills, plus empathy and professionalism. This remote position offers independence, a reliable internet connection, and the opportunity to contribute to compliant,