Financial Analyst, FinOps AP Retail

Amazon; Ciudad de México; Presencial; MXN 600,000 - 800,000; Jornada completa

Descripción de la vacante

A leading e-commerce firm in Mexico City is looking for a Key Account Manager for its FinOps AP Retail Team. This role involves managing complex vendor accounts, ensuring compliance, and collaborating with internal stakeholders to enhance operations. The ideal candidate should have financial experience, strong analytical and problem-solving skills, and the ability to communicate effectively in English. Offers a balanced work culture and opportunities for career growth.

Servicios

Work-life balance flexibility

Mentorship programs

Inclusive culture

Formación

• 2+ years of finance experience.
• Experience in managing finance operations for accounts payable, accounts receivable or payroll.
• Speak, write, and read fluently in English.
• 2+ years of applying key financial performance indicators (KPIs) to analyses experience.
• Experience using data to influence business decisions.

Responsabilidades

• Act as the main point of contact for top Amazon suppliers.
• Identify root causes for problems and leads initiatives to fix them.
• Audit the end-to-end process to ensure vendor compliance.
• Address account inquiries/concerns and drive defect resolution.
• Coordinate with internal stakeholders to develop vendor solutions.

Conocimientos

Problem-solving skills

Analytical skills

Communication skills

Organizational skills

Teamwork

Prioritization

Educación

Bachelor's degree in accounting, information systems, finance, or equivalent

Herramientas

Excel

Access

Oracle

Essbase

SQL

VBA

Descripción del empleo

Description

We are looking for a Key Account Manager to join our FinOps AP Retail Team focusing on mid to high complex vendor accounts reconciliation, case monitoring, tickets resolution, inboxes and dispute management. The ideal candidate thrives in a fast-paced environment, has excellent problem-solving and analytical skills and is always driving for solutions without compromising accuracy. The candidate needs to have excellent prioritization, communication and organization skills and is able to work as a team while keeping the highest levels of controllership and Customer Obsession.

As a Key Account Manager for FinOps AP Retail, you will dive deep into the system to understand accounts payable and receivable processes, compliance, reconciliation and invoice data analysis and classification per business needs, in order to identify payable issues and root causes. You will play a key part in understanding, analyzing and improving the different reasons behind a payment failure and support to build a robust logic to identify areas of improvement as well as prevention on future issues.

Responsibilities

• Act as the main point of contact for top Amazon suppliers in Latin America, building strong relationships, creating trust, and resolving conflicts to avoid disruptions.
• Identify root causes for problems and leads initiatives to fix them, emphasizing follow-up, communicating opportunities, and agreeing on action plans.
• Audit the end-to-end process to ensure vendor compliance prior to payments, helping to mitigate FinOps-related issues.
• Address account inquiries/concerns, ensures vendor tool usage, and drives defect resolution as part of important vendor management activities.
• Understand internal systems, policies, and procedures to support vendor payments, navigating the complexity.
• Coordinate with internal stakeholders to develop vendor solutions, crucial for resolving issues collaboratively.
• Conduct thorough root cause analysis on customer-impacting issues, a valuable skill.
• Provide training to vendors to clarify processes, a thoughtful way to proactively address gaps.
• Support organizational/operational projects and meets KPIs as common responsibilities.

About the team

Inclusive team culture

At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance

We believe striking the right balance between your personal and professional life is critical to life‑long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better‑rounded professional.

Basic Qualifications

• 2+ years of finance experience
• Experience in managing finance operations for accounts payable, accounts receivable or payroll
• Speak, write, and read fluently in English
• 2+ years of applying key financial performance indicators (KPIs) to analyses experience
• Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills
• Experience using data to influence business decisions
• Bachelor's degree in accounting, information systems, finance, or equivalent

Preferred Qualifications

• Knowledge of Six Sigma defect reduction techniques (Lean, etc.)
• Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround, or experience in a fast‑paced, high‑tech company

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.