FBS Ops Product Manager

Capgemini; Ciudad de México; Híbrido; MXN 1,837,000 - 2,390,000; Jornada completa

Descripción de la vacante

A major U.S. insurance group is seeking a Senior Product Manager in Ciudad de México. This role involves leading the strategic direction of a scaled Agile Release Train, managing complex feature delivery, and driving customer engagement. Ideal candidates should possess 7–10 years of experience in product or operations management, with a strong understanding of Agile methodologies. Comprehensive benefits, including private health insurance and flexible work arrangements, are offered.

Servicios

Competitive salary and performance-based bonuses

Comprehensive benefits package

Career development and training opportunities

Flexible work arrangements

Dynamic and inclusive work culture

Private Health Insurance

Pension Plan

Paid Time Off

Training & Development

Formación

• 7–10 years of experience in Product or Operations Management.
• 5–7 years of leadership experience preferred.
• Deep understanding of Agile frameworks, especially SAFe.

Responsabilidades

• Lead the vision and roadmap of a scaled Agile Release Train.
• Translate business needs into prioritized workstreams.
• Drive continuous discovery and customer engagement.
• Define and manage complex feature delivery.

Conocimientos

Product Management

Leadership

Agile methodologies

Strategic thinking

Customer engagement

Educación

Bachelor's degree

SAFe Product Manager certification

Descripción del empleo

Overview

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premium well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world

We’re looking for a Senior Product Manager to join our team and play a pivotal role in delivering maximum value in the shortest sustainable lead time that maximizes the delivery of value to customers in the shortest sustainable lead time, and Identifies business and customer needs.

Responsibilities

• Lead the vision, roadmap, and strategic direction of a scaled Agile Release Train (ART).
• Translate business and customer needs into prioritized workstreams through the Program Kanban.
• Drive continuous discovery: from customer interviews to competitive analysis and data insights.
• Define and manage complex feature delivery, ensuring alignment with Nonfunctional Requirements (NFRs).
• Collaborate across teams, serving as the voice of the customer and guiding Product Owners and Analysts.
• Own program-level content decisions and release readiness—delivering real value, not just features.
• Provide strategic leadership, coach teams, and contribute to Lean Portfolio Management initiatives.

Qualifications

• 7–10 years of experience in Product or Operations Management.
• 5–7 years of leadership experience (strongly preferred).
• Deep understanding of Agile frameworks, especially SAFe.
• Experience managing large ARTs with multiple stakeholders and dependencies.
• A strategic mindset with a hands-on approach to customer engagement and product delivery.

Education & Certification

• Bachelor’s degree preferred.
• SAFe Product Manager certification (or willingness to obtain within 180 days of hire).

Benefits

• Competitive salary and performance-based bonuses
• Comprehensive benefits package
• Career development and training opportunities
• Flexible work arrangements (remote and/or office-based)
• Dynamic and inclusive work culture within a globally renowned group
• Private Health Insurance
• Pension Plan
• Paid Time Off
• Training & Development