Engagement Manager (Mexico) — AI-Driven Legal Transformation

Legora; Estado de México; Presencial; MXN 900.000 - 1.500.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental & Vision

401(K) with generous company match

Unlimited PTO

Life Insurance + STD/LTD

Descripción de la vacante

Legora is seeking an Engagement Manager to lead post-sale adoption and long-term value for top law firms or corporate legal teams. You will design tailored adoption playbooks, build accountable roadmaps, and coordinate cross-functional teams to ensure measurable ROI and sustained client success.

You will partner with clients to define outcomes, manage senior stakeholders, and drive enterprise-wide adoption as Legora embeds itself into how legal teams operate.

Formación

• 3–6 years for Manager, 5–8 years for Senior Manager in management consulting, legal, LegalTech, or customer success in an AI-native B2B vertical.
• Experience designing and delivering change-management programs inside large, complex organizations.
• Experience building tailored transformation roadmaps and adoption plans with measurable outcomes.
• Track record of driving adoption, retention, and satisfaction with enterprise clients and senior stakeholders.

Responsabilidades

• Lead onboarding, adoption and long-term value realization for a portfolio of law firms or corporates.
• Design each client's adoption playbook and stakeholder map with target outcomes.
• Execute the playbook from initial rollout to enterprise-wide scaled adoption.
• Act as a strategic advisor who understands client goals and legal workflows.
• Coordinate cross-functional teams to accelerate client success (GTM, Product, Legal Engineering, Engineering, Marketing, Support).
• Translate customer feedback into actionable roadmap and enablement improvements.
• Drive ROI through structured success plans, enablement, and value reviews.

Conocimientos

Consulting

Change management

Stakeholder management

Roadmap planning

Customer success

Descripción del empleo

Legora is seeking an Engagement Manager to lead post-sale adoption and long-term value for top law firms or corporate legal teams. You will design tailored adoption playbooks, build accountable roadmaps, and coordinate cross-functional teams to ensure measurable ROI and sustained client success.

You will partner with clients to define outcomes, manage senior stakeholders, and drive enterprise-wide adoption as Legora embeds itself into how legal teams operate.