Encargado(a) de Locker

Montage International; Baja California Sur; On-site; MXN 180,000 - 240,000; Full time

Job summary

Montage International in Baja California Sur, Mexico, seeks a friendly Spa Attendant to guide guests through their spa experience, ensure service and facility standards are met, and help maintain a welcoming atmosphere. You should be energetic, service oriented, comfortable handling guest requests, and able to keep locker rooms organized and well stocked.

Requirements include a High School Diploma or equivalent and at least one year of customer service experience; spa or health club experience

Qualifications

• Energetic, service oriented and attentive to guest needs.
• Experience in customer service for at least one year.
• Spa or health club experience preferred.

Responsibilities

• Welcoming guests and guiding them to their lockers.
• Anticipate guest needs and handle requests efficiently.
• Issue locker keys and towels and ensure return of those items.
• Assist with cleanliness and organization of locker rooms and the front desk.
• Ensure adequate supply of towels, robes and guest-wear.
• Maintain a clean, neat and organized issue desk by wiping counters and organizing drawers.
• Assist with removing used linen and restocking linen.

Skills

Customer service

Guest interaction

Organization

Education

High School Diploma or equivalent

Job description

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

Spa Attendant

SUMMARY

The Spa Attendant requires an individual who is energetic and service oriented with an affinity for order and cleanliness. Their purpose is to guide the guest through their spa experience while ensuring all service and facility standards are met. This person must be experienced in dealing with the public, enthusiastic, friendly and accommodating.

ESSENTIAL FUNCTIONS

• Welcoming guests and showing them to their lockers.
• Anticipate guest needs and efficiently handle all guest requests.
• Issues locker keys and towels and monitors the return of those items.
• Assist with the cleanliness and organization of locker rooms and issue desk.
• Ensuring an adequate supply of clean towels, robes and guest-wear are available.
• Maintain a clean, neat and organized issue desk by wiping counters, keeping counters clutter-free and organizing drawers and cabinets.
• Assisting with removing used linen and restocking linen.

QUALIFICATIONS

• High School Diploma or equivalent preferred.
• Previous spa or health club experience preferred.
• Minimum of one year experience in customer service.

PHYSICAL REQUIREMENTS

Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to lift up to 25 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.