Ecommerce Account Specialist

HARMAN International; Ciudad de México; Híbrido; MXN 557,000 - 837,000; Jornada completa

Descripción de la vacante

A leading technology firm in Mexico City is seeking an E-commerce Account Specialist to drive sales on platforms like Amazon and Mercado Libre. The ideal candidate has over 2 years of experience, a relevant degree, and strong analytical skills. You will manage relationships, develop sales strategies, and collaborate with internal teams. This position offers a flexible hybrid work environment and employee benefits.

Servicios

Flexible work environment

Employee discounts on products

Tuition reimbursement

Wellness benefits

Training opportunities

Formación

• 2+ years of experience in ecommerce account management, preferably with Amazon and/or Mercado Libre.
• Strong analytical skills and proficiency in Excel and e-commerce analytics tools.
• Experience in consumer electronics or FMCG is a plus.

Responsabilidades

• Own the commercial relationship with Amazon and Mercado Libre.
• Develop and implement sales strategies to achieve revenue targets.
• Collaborate with internal teams to execute promotional campaigns.

Conocimientos

Account Management

Sales Strategy & Execution

Data Analysis

Fluent in Spanish and English

Excellent Communication

Educación

Bachelor’s degree in Business, Marketing, or related field

Herramientas

E-commerce analytics tools

Excel

Descripción del empleo

A Career at HARMAN Lifestyle

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

• Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson and Revel
• Unite your passion for audio innovation with high-tech product development
• Create pitch-perfect, cutting-edge technology that elevates the listening experience

About The Role

We are seeking a dynamic and results-driven E-commerce Account Specialist to lead and grow our business with key pure players in Mexico, including Amazon and Mercado Libre. This role is responsible for developing and executing strategic plans to drive sales, optimize product visibility, and enhance customer experience across these platforms.

What You Will Do

• Account Management: Own the commercial relationship with Amazon and Mercado Libre, including joint business planning, negotiations, and performance tracking.
• Sales Strategy & Execution: Develop and implement sales strategies to achieve revenue and profitability targets. Monitor KPIs and adjust tactics to maximize growth.
• Marketing & Merchandising: Collaborate with internal teams to plan and execute promotional campaigns, optimize product listings, and ensure brand consistency.
• Forecasting & Inventory Planning: Work closely with supply chain and demand planning teams to ensure product availability and minimize out-of-stocks.
• Data Analysis & Reporting: Analyze sales data, customer behavior, and market trends to identify opportunities and risks. Provide regular performance reports and insights.
• Cross-functional Collaboration: Partner with marketing, finance, operations, and customer service teams to deliver a seamless ecommerce experience.
• Platform Expertise: Stay up to date with platform policies, tools, and best practices to ensure compliance and leverage new features.

What You Need To Be Successful

• Bachelor’s degree in Business, Marketing, or related field.
• 2+ years of experience in ecommerce account management, preferably with Amazon and/or Mercado Libre.
• Strong analytical skills and proficiency in Excel and e-commerce analytics tools.
• Excellent communication, negotiation, and relationship-building skills.
• Fluent in Spanish and English.

Bonus Points if You Have

• Experience in consumer electronics or FMCG.
• Amazon Dealer portal knowledge.
• Strong understanding of both commercial and technical aspects of digital commerce.
• Excellent communication, analytical, and project management skills.

What Makes You Eligible

• Excellent communication, analytical, and project management skills.
• Be willing to work in an office in Mexico City in a hybrid scheme.
• Due to the nature of global infrastructure, you understand that flexibility in working hours is required.

What We Offer

• Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
• Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
• Extensive training opportunities through our own HARMAN University
• Competitive wellness benefits
• Tuition reimbursement, according to local policies and procedures.
• “Be Brilliant” employee recognition and rewards program
• An inclusive and diverse work environment that fosters and encourages professional and personal development.