Early Professional – Infrastructure & Systems Administrator

1210 Kyndryl Mexico S. de R.L. de C.V.; Ciudad de México; Hybrid; MXN 300,000 - 420,000; Full time

Job summary

Kyndryl in Mexico City is seeking a junior IT Operations Engineer to join an agile team modernizing and automating enterprise IT environments. You will blend Linux/Windows fundamentals with AI-driven tools, scripting, and cloud-native technologies to optimize operational performance.

Responsibilities include monitoring, troubleshooting hybrid systems, and developing automation scripts in Python, Bash, or PowerShell.

Qualifications

• Foundational knowledge of Linux/Windows and networking fundamentals (TCP/IP, DNS).
• Basic scripting and automation concepts with Python, Bash or PowerShell.
• Familiarity with REST APIs, JSON, and Git/version control.

Responsibilities

• Support, monitor, and troubleshoot hybrid enterprise environments.
• Develop and maintain operational scripts to automate repetitive tasks.
• Apply Generative AI/LLMs and AIOps concepts to improve log analysis and incident diagnostics.
• Use SQL basics to inspect metrics and logs for insights.
• Collaborate with teams using Git and IaC practices (Ansible).
• Execute established procedures with clear technical communication.

Skills

Linux & Windows

Networking fundamentals

Scripting (Python, Bash, PowerShell)

REST APIs & JSON

Git/version control

CI/CD basics

AI & LLM awareness

Education

Computer Science / IT / Systems Engineering / Software Engineering

Tools

Git

Ansible

Docker

Kubernetes

OpenShift

Job description

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

Your Role and Responsibilities

In this role you will join an agile team dedicated to supporting, modernizing, and automating enterprise IT environments. In this role, you will combine foundational systems knowledge with modern Artificial Intelligence (AI) tools, scripting languages, and cloud-native technologies to optimize operational performance. In this role, you will:

• Support & Maintain Core Infrastructure: Assist in monitoring, managing, and troubleshooting hybrid enterprise environments spanning Linux and Windows operating systems, networking fundamentals (TCP/IP, DNS, connectivity), and client/server architectures.
• Drive Operational Automation: Develop, test, and maintain operational scripts using Python, Bash, or PowerShell to automate repetitive tasks and streamline system administration.
• Integrate AI & Intelligent Operations: Explore and apply Generative AI, Large Language Models (LLMs), prompt engineering, and AIOps concepts to accelerate log analysis, incident diagnostics, knowledge retrieval, and event correlation.
• Manage Systems & Data: Utilize basic database concepts, SQL queries, and structured data formats (JSON) to inspect operational metrics and analyze system logs.
• Leverage Version Control & IaC: Collaborate with engineering teams using Git repositories for version control and gain practical exposure to Infrastructure as Code (IaC) principles and configuration management tools (such as Ansible).
• Deliver Service-Oriented Support: Partner with regional and global cross-functional teams, executing established operational procedures while maintaining strong attention to detail, ownership, and clear technical communication.

Who You Are

Education Recent graduate or final-year student in Computer Science, Information Technology, Systems Engineering, Software Engineering, Telecommunications, Electronics, Data Science, Artificial Intelligence, or a related technical discipline. 0–1 year of professional experience. Internships, university projects, laboratories, technical certifications and bootcamps are considered relevant experience. Previous production experience is not required.

Who You Are To succeed in this role, you should possess:

• Technical Foundations: Basic academic or practical knowledge of Linux and Windows operating systems, computer architecture, networking fundamentals (TCP/IP, DNS), virtualization, cloud concepts, database fundamentals, and SQL.
• Programming & Automation Aptitude: Foundational understanding of core programming logic (variables, functions, loops, data structures, object-oriented concepts), Python fundamentals, basic Bash/PowerShell scripting, REST APIs, JSON, and Git/version control.
• AI & Emerging Tech Awareness: Foundational awareness of Artificial Intelligence, Machine Learning, Generative AI, and LLMs, alongside an interest in prompt engineering and utilizing AI tools responsibly as a productivity accelerator.
• Diagnostic & Analytical Thinking: Strong logical reasoning, attention to detail, and a structured problem-solving mindset to assist with log analysis, troubleshooting, and process execution.
• Professional Capabilities & Behaviors: High technical curiosity, learning agility to adapt to new technologies quickly, strong personal accountability, teamwork, and a service-oriented mindset.
• Communication Skills: Effective verbal and written communication skills in English suitable for regional and global working environments.

Preferred Technical Skills

• Infrastructure & Cloud: VMware, enterprise cloud platforms, and IT operations monitoring frameworks.
• Cloud Native & Containerization: Docker, Kubernetes, OpenShift, and CI/CD deployment pipelines.
• Configuration Automation: Ansible and Infrastructure as Code (IaC) tooling.
• AI-Assisted Operations: Practical experience using AI for troubleshooting, documentation generation, or intelligent monitoring (AIOps).

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.

• We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow.
• Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.
• From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day.
• You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
• We’re here to champion your journey.
• With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve.
• You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences.
• And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
• We want you to thrive here—and we’re committed to helping you do just that.

At Kyndryl, we achieve progress the world depends on, with purpose. Beginning with the purpose that matters to you. Because here, you will be part of a culture designed with purpose. One that is restless, empathetic and devoted. Where we are committed to sustainable progress for our customers and supporting the communities where we work and live. All of you is what we want. And what we need.