Donor & Tours Engagement Manager

Compassion International; Estado de México; On-site; MXN 600,000 - 900,000; Full time

Job summary

Compassion International, Inc. in Mexico seeks a Manager of Supporter Engagement to lead a team across donor experience, tours, and sponsor activities, ensuring quality, coaching, and budget adherence.

You will develop relationships with sponsors and partners, advocate for child protection, and work with cross-functional teams to expand donor engagement in alignment with Compassion's mission.

Qualifications

• Bachelor's degree in a related field is required.
• Advanced level of Spanish and English speaking, reading, and writing.
• Experience in a large NGO with a sponsorship model is preferred.
• Equivalent education or certification may substitute for experience.

Responsibilities

• Provide full management for assigned staff, including hiring, discipline, and performance management.
• Strengthen visibility and engagement of Compassion Mexico with sponsors and partners.
• Lead Tours & Visits programs and coordinate field exposure activities.
• Develop and manage budgets and department objectives; ensure SLAs are met.
• Retain and strengthen sponsor engagement and collaborate with Partnership teams.
• Lead and develop staff, ensuring professional growth and cross-functional alignment.

Skills

Leadership

Bilingual Spanish/English

Donor engagement

Budget management

Education

Bachelor's degree

Job description

Compassion International, Inc. in Mexico seeks a Manager of Supporter Engagement to lead a team across donor experience, tours, and sponsor activities, ensuring quality, coaching, and budget adherence.

You will develop relationships with sponsors and partners, advocate for child protection, and work with cross-functional teams to expand donor engagement in alignment with Compassion's mission.