Director - Solutions Specialist

Moody's; Ciudad de México; On-site; MXN 1,200,000 - 2,100,000; Full time

Job summary

Moody's Corporation is seeking a Solution Specialist to partner with Sales, understand client objectives, and design compelling solutions that address complex business challenges using data, analytics, and technology. You will connect with Sales, Product Management, Customer Success, and Implementation teams across LATAM to drive opportunities from discovery to close.

The LATAM Solutions team values ownership, collaboration across geographies, and the ability to present, demo, and tailor proofs

Qualifications

• Bachelor’s degree or equivalent professional experience in business, finance, economics, data analytics, computer science, engineering, information systems, or a related discipline
• Experience with enterprise software, data and analytics, financial-services technology, risk-management solutions, or SaaS; familiarity with APIs, cloud environments, data integration, information security, and enterprise architecture concepts preferred

Responsibilities

• Partner with Relationship Managers and Sales to understand client objectives, workflows, technical environments, decision criteria, and success measures, translating requirements into differentiated solutions aligned with client priorities
• Design end-to-end solutions addressing product functionality, data, workflows, integrations, security, implementation, and support, while identifying gaps, dependencies, assumptions, and delivery risks early in the sales process
• Plan and deliver tailored demonstrations and proofs of concept, defining scope, scenarios, datasets, success criteria, responsibilities, and outcomes that connect product capabilities to client use cases
• Communicate technical and analytical concepts effectively to audiences from end users and subject-matter experts to senior executives, engaging Product, Data, Implementation, and other specialists as needed
• Own or coordinate technical and functional responses for RFPs, RFIs, security questionnaires, and due-diligence exercises, ensuring accurate representations of functionality, data, interoperability, security, privacy, scalability, implementation, and regulatory considerations
• Partner with Sales on solution strategy, opportunity qualification, competitive differentiation, technical win themes, client workshops, executive presentations, and articulation of business value
• Maintain clear documentation of requirements, commitments, risks, assumptions, and next steps, supporting an effective transition from pre-sales to Implementation or Customer Success following contract signature
• Maintain strong knowledge of the product portfolio, datasets, analytical methodologies, integrations, client workflows, market and regulatory developments, and competitive solutions, translating field feedback into actionable Product Management insights
• Develop reusable solution assets, demonstrations, FAQs, proposal content, and best practices, while enabling Sales and other client-facing teams through training, coaching, and knowledge sharing
• Navigate the global, matrixed organization to identify and mobilize the right stakeholders across Sales, Product Management, Customer Success, Implementation, Operations, Legal, Privacy, Information Security, and specialist teams to resolve challenges and move opportunities forward
• Working knowledge of artificial intelligence and emerging technologies, with the ability to identify relevant AI-enabled client use cases and effectively leverage AI tools to enhance solution development, client engagement, and productivity, while maintaining awareness of responsible AI, data privacy, and risk considerations

Skills

Solutions consulting

Pre-sales

Client-facing communication

English proficiency

Business value articulation

Stakeholder management

Project management

AI-enabled solutions

LATAM market experience

CRM tools familiarity

Education

Bachelor’s degree

Job description

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

Skills and Competencies

• 10+ years of relevant professional experience, including 5+ years in solutions consulting, pre-sales, sales engineering, product consulting, or another client-facing technical/consultative role.
• Strong consultative discovery and solution-design skills, with the ability to translate complex business and technical requirements into clear, client-relevant solutions
• Excellent presentation, product demonstration, facilitation, and written and verbal communication skills, including strong English proficiency
• Strong commercial judgment and understanding of sales processes, client decision-making, and business value articulation
• Demonstrated self-starter and ownership mindset, with the resourcefulness to identify priorities, expertise, information, and resources and move work forward with limited direction
• Strong influencing, organizational navigation, and relationship-building skills, with the ability to mobilize stakeholders across functions, geographies, and levels of seniority
• Ability to operate effectively in a global, matrixed environment, balancing autonomy and accountability with collaboration and knowing when to engage subject-matter experts
• Strong project-management, prioritization, and judgment skills, including the ability to manage concurrent opportunities, ambiguity, risks, and appropriate escalation
• High degree of curiosity, adaptability, accountability, and client focus, with the ability to work effectively across countries, cultures, functions, and time zones
• Experience with enterprise software, data and analytics, financial-services technology, risk-management solutions, or SaaS; familiarity with APIs, cloud environments, data integration, information security, and enterprise architecture concepts preferred
• Experience with proofs of concept, complex RFP responses, CRM and sales workflow tools preferred; Spanish and/or Portuguese capabilities and experience across LATAM markets are also preferred
• Experience delivering external client presentations and product demonstrations
• Experience gathering business and technical requirements and developing functional or technical solution recommendations

Education

• Bachelor’s degree or equivalent professional experience in business, finance, economics, data analytics, computer science, engineering, information systems, or a related discipline

Responsibilities

The Solution Specialist partners with Sales to understand client needs, design compelling solutions, and demonstrate how products, data, analytics, and technology address complex business challenges, serving as a key connection point across Sales, Product Management, Customer Success, Implementation, and other subject-matter experts.

• Partner with Relationship Managers and Sales to understand client objectives, workflows, technical environments, decision criteria, and success measures, translating requirements into differentiated solutions aligned with client priorities
• Design end-to-end solutions addressing product functionality, data, workflows, integrations, security, implementation, and support, while identifying gaps, dependencies, assumptions, and delivery risks early in the sales process
• Plan and deliver tailored demonstrations and proofs of concept, defining scope, scenarios, datasets, success criteria, responsibilities, and outcomes that connect product capabilities to client use cases
• Communicate technical and analytical concepts effectively to audiences from end users and subject-matter experts to senior executives, engaging Product, Data, Implementation, and other specialists as needed
• Own or coordinate technical and functional responses for RFPs, RFIs, security questionnaires, and due-diligence exercises, ensuring accurate representations of functionality, data, interoperability, security, privacy, scalability, implementation, and regulatory considerations
• Partner with Sales on solution strategy, opportunity qualification, competitive differentiation, technical win themes, client workshops, executive presentations, and articulation of business value
• Maintain clear documentation of requirements, commitments, risks, assumptions, and next steps, supporting an effective transition from pre-sales to Implementation or Customer Success following contract signature
• Maintain strong knowledge of the product portfolio, datasets, analytical methodologies, integrations, client workflows, market and regulatory developments, and competitive solutions, translating field feedback into actionable Product Management insights
• Develop reusable solution assets, demonstrations, FAQs, proposal content, and best practices, while enabling Sales and other client-facing teams through training, coaching, and knowledge sharing
• Navigate the global, matrixed organization to identify and mobilize the right stakeholders across Sales, Product Management, Customer Success, Implementation, Operations, Legal, Privacy, Information Security, and specialist teams to resolve challenges and move opportunities forward
• Working knowledge of artificial intelligence and emerging technologies, with the ability to identify relevant AI-enabled client use cases and effectively leverage AI tools to enhance solution development, client engagement, and productivity, while maintaining awareness of responsible AI, data privacy, and risk considerations

About the Team

The LATAM Solutions team is entrepreneurial, collaborative, and highly autonomous, with a strong ownership mentality. Solution Specialists are self-starters who identify what needs to happen, find the right people and resources, and create momentum without waiting for direction. Success requires product expertise, adaptability, resourcefulness, and a strong internal network across Sales, Product, Customer Success, Implementation, and global specialist teams. Given the diversity and pace of LATAM markets, team members are expected to navigate different client needs, stakeholders, and priorities, influence across organizational boundaries, and take end-to-end ownership while remaining highly collaborative.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.