Director Product Supply Chain

Zebra Technologies; Ciudad de México; A distancia; MXN 600,000 - 800,000; Jornada completa

Descripción de la vacante

A leading technology solutions provider is seeking a Director of Product Supply Chain in Mexico City. This role acts as the primary owner and liaison between the Supply Chain organization and Business Unit leadership, requiring significant experience and strategic influence. Candidates should possess a Bachelor's or Master’s in Supply Chain Management and 15 years of cross-functional experience. Remote work available.

Formación

• Minimum 15 years experience working across multiple supply chain disciplines.
• Strong background in high-tech, manufacturing, hardware, or industrial technology industries.

Responsabilidades

• Develop overarching product-facing supply chain strategies.
• Provide mentorship and guidance beyond direct reports.
• Drive key supply chain metrics to achieve program goals.
• Manage escalations and resolve supply chain challenges.
• Act as primary liaison to ensure cross-functional alignment.

Conocimientos

Communication with senior executives

Advanced presentation skills

Coaching and mentoring

Multi-disciplinary knowledge

Relationship-building

Conflict management

Collaborative orchestration

Strategic leadership

Educación

Bachelor's degree in Supply Chain or related discipline

Master’s degree in Supply Chain Management or related field

Descripción del empleo

Remote Work: Yes

Overview

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally. Come make an impact every day at Zebra.

Position Summary

As a Director, Product Supply Chain, you will act as the primary owner and interface between the Supply Chain organization and Business Unit leadership. Operating at executive levels in the organization, you will work in partnership with BU Product Management, BU PLM (Product Lifecycle Management), Engineering and other key stakeholders to establish and own the overall supply chain operating model for a business unit, with significant impact and influence on Product Bookings, Revenue, Margin, growth and customer satisfaction.

Responsibilities

• Strategic Influence and Leadership
  • Develop the overarching product‑facing supply chain strategy, including recommendations and influence over key decision points such as cost, quality, delivery, risk, resiliency, network strategy, portfolio prioritization, and more.
  • Negotiate and influence senior executives and decision‑makers to secure cross‑functional support for supply chain objectives and initiatives.
  • Serve as a strategic trusted partner to business unit leaders and executives, addressing high‑priority supply chain challenges and strategic questions.
  • Provide vision, strategy, and direction to address complex business challenges, leveraging advanced analytical thought and innovative methods.
• Mentorship and Leadership Development
  • Provide mentorship and guidance beyond direct reports, extending leadership influence across the organization.
  • Drive quality considerations and standards across teams, fostering a culture of excellence and collaboration.
• Program and Performance Ownership
  • Co‑Own and drive key supply chain metrics, including Product Costs, Time to Market, Quality, Resiliency, and Readiness for assigned products and programs.
  • Monitor, align and support sustaining activities throughout the product lifecycle, from NPI through EOL (End of Life) management, cost reduction, resilience improvements, and technology refresh initiatives.
• Escalation Management and Risk Mitigation
  • Participate in cross‑functional teams to address material and production related challenges that limit production output, ensuring revenue achievement risks are mitigated.
  • Proactively identify and mitigate risks in supply chain operations, driving accountability and ownership across teams to mitigate these risks in the future.
• Cross‑Functional Collaboration and Alignment
  • Act as the primary liaison between BU Product Teams, Engineering, and Supply Chain functions to ensure alignment and effective communication.
  • Establish and nurture partnerships with BU Leadership consisting of Product Management, PMO (Project Management Office), ECRT (Engineering Customer Response Team) as well as Design & Development Engineering to drive supply chain readiness and resiliency.
  • Lead efforts to manage escalations and resolve challenges without requiring senior leadership intervention.
• Problem‑Solving and Innovation
  • Solve critical and complex supply chain issues, delivering innovative solutions with long‑term impact.
  • Lead the development of groundbreaking methods to address future concepts, technologies, and products, ensuring a competitive edge.
• Executive Reporting and Metrics
  • Translate strategic objectives into actionable deliverables and provide clear direction to cross‑functional teams.
  • Lead executive‑level reporting on program status, risks, and prioritization to support decision‑making.
  • Actively participate in Strategic Component Team (SCT) meetings to enhance BU visibility and influence supplier and Zebra roadmaps.

Qualifications

• Minimum Education: Bachelors degree in Supply Chain, Business Management or related discipline
• Minimum Work Experience: Minimum 15 years experience working across multiple supply chain disciplines

Key Skills and Competencies

• Demonstrated ability to communicate effectively with senior executives and cross‑functional teams.
• Advanced presentation skills with proven comfort presenting to executive‑level audiences.
• Strong coaching and mentoring skills, particularly in areas of influence, cross‑functional collaboration, and program management fundamentals.
• Multi‑disciplinary knowledge and experience across engineering, supply chain, and business functions.
• Advanced understanding of technical aspects related to the assigned business unit (e.g., Hardware, Software, Services).
• Strong relationship‑building skills with the ability to build trust and credibility across diverse stakeholders.
• Proven ability to manage challenging conflicts and drive alignment to achieve mutual satisfaction.
• Advanced collaborative and orchestration skills, with a focus on working through influence to achieve shared goals.
• Advanced leadership skills, including setting direction, driving accountability, and ensuring follow through on strategic goals.

Preferred Qualifications

• Master’s degree in Supply Chain Management, Operations, Industrial Engineering, Business Administration, or related field (MBA preferred).
• Professional certifications such as CSCP, CPIM, PMP, Lean Six Sigma Black Belt, or SCOR certification.
• Experience in high‑tech, manufacturing, hardware, electronics, or industrial technology industries.
• Strong background working with OEM/ODM manufacturing, global suppliers, and multi‑country operations.
• Hands‑on experience supporting NPI (New Product Introduction) and coordinating with R&D and Product Management.
• Prior experience leading supply chain operations in complex, high‑mix, low‑volume environments (common in tech and hardware like Zebra).
• Exceptional ability to translate complex supply chain issues into clear business recommendations for senior leadership.
• Experience leading and mentoring large, diverse, and global teams.
• Strong influence management—ability to align executive stakeholders with strategic decisions.
• High emotional intelligence and a customer‑centric mindset.

Important Information

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e‑mail or outside of the system. If you are a victim of identity theft contact your local police department.