DevOps Engineer ID95927

AgileEngine, LLC.; Santiago de Querétaro; Hybrid; MXN 750,000 - 1,100,000; Full time

Benefits offered by this job

Professional growth

Competitive USD-based pay

Exciting projects

Flextime (remote and office options)

Job summary

AgileEngine is seeking a DevOps Engineer in a PCI-compliant environment to build and run cloud infrastructure, CI/CD, and observability for Data and AI teams. You will own the pipelines, manage Kubernetes clusters, and implement security controls while collaborating with global teams.

The role requires 4+ years in DevOps/SRE, solid experience with Terraform or Pulumi, Kubernetes, scripting, and observability tools. Flexible with remote/office options and time-zone coordination across teams.

Qualifications

• 4+ years of DevOps/SRE/platform-engineering experience operating production services.
• 3+ years building CI/CD pipelines and managing infrastructure as code.
• Experience with Kubernetes and container tooling.
• Scripting skills in Python, Bash, or Go; strong SQL and at least one cloud platform.
• Observability experience with stacks like Prometheus, Grafana, OpenTelemetry, ELK, or Datadog.
• Understanding of cloud security and PCI-compliant environments.
• Ability to work independently and across time zones, including on-call rotations.

Responsibilities

• Own DevOps and observability roadmap for Data & AI teams.
• Design/infrastructure as code with Terraform/Pulumi/CloudFormation for AWS/Azure/GCP.
• Lead CI/CD pipelines with GitHub Actions, Jenkins, GitLab CI; enable blue-green/canary releases.

Skills

DevOps experience

CI/CD pipelines

Scripting (Python/Bash/Go)

Cloud platforms (AWS/Azure/GCP)

Communication skills

On-call / time zone management

PCI compliance awareness

Tools

Terraform

Pulumi

CloudFormation

Kubernetes (EKS/AKS/GKE)

Docker

Helm

ArgoCD

Flux

New Relic

Prometheus

Grafana

OpenTelemetry

ELK

Datadog

OPA / Rego

Checkov

tfsec

Job description

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a DevOps Engineer to build and run cloud infrastructure, CI/CD, and observability for Data and AI teams in a PCI-compliant environment.

MUST HAVES

• 4+ years of professional DevOps, SRE, or platform-engineering experience operating production services.
• 3+ years of hands-on experience building CI/CD pipelines (GitHub Actions, Jenkins, GitLab CI, or CircleCI) and managing infrastructure as code (Terraform, Pulumi, or CloudFormation).
• Working knowledge of Kubernetes (EKS, AKS, or GKE) and container tooling (Docker, Helm, ArgoCD, or Flux).
• Strong scripting skills in Python, Bash, or Go; solid SQL skills and strong comfort with at least one cloud platform (AWS, Azure, or GCP).
• Hands-on experience with observability stacks: New Relic, Prometheus, Grafana, OpenTelemetry, ELK, or Datadog.
• Solid understanding of cloud security and compliance practices, particularly in PCI-compliant or regulated environments.
• Proven ability to work independently and within a team, managing priorities across concurrent projects and time zones, including on-call rotations.
• Strong written and verbal communication skills; able to work effectively with both technical and non-technical stakeholders.

NICE TO HAVES

• Experience operating Dataiku DSS, Snowflake, or other large-scale data and analytics platforms in production.
• Experience with service meshes (Istio, Linkerd), API gateways, and zero-trust networking.
• Experience with policy-as-code (OPA / Rego, Checkov, tfsec) and supply-chain security (SBOM, Sigstore).
• Experience with FinOps practices and cloud cost optimization.
• Experience supporting ML or LLM workloads — GPU scheduling, model-serving infrastructure, vector databases, or LangSmith / Langfuse.
• Experience with database administration / reliability for PostgreSQL, MySQL, or Snowflake.
• Experience in loyalty, martech, adtech, or a comparable data-rich B2B domain.

WHAT YOU WILL DO

• Strategy, Roadmap & Vision – build the roadmap for DevOps and observability in Data & AI teams.
• Design and build cloud infrastructure as code with Terraform (or Pulumi / CloudFormation), packaging reusable modules for AWS, Azure, or GCP.
• Own CI/CD pipelines in GitHub Actions, Jenkins, or GitLab CI — build, test, security scanning, blue-green or canary deploys, and automated rollback.
• Operate Kubernetes clusters (EKS, AKS, or GKE) and container workloads with LENSE, Helm, ArgoCD, or Flux — including autoscaling, ingress, secrets, and policy.
• Build observability with Prometheus, Grafana, OpenTelemetry, ELK, or Datadog — metrics, logs, traces, dashboards, and SLO-driven alerting.
• Implement security and compliance controls: IAM, SSO, secrets management (Vault / KMS), vulnerability scanning, policy-as-code (OPA, Checkov), and PCI-aware patterns.
• Lead incident response — on-call, runbooks, blameless post-mortems, and continuous reliability work to drive down MTTR and toil.
• Partner with developers on local dev experience, golden paths, internal platform tooling, and developer self-service.
• Help shape internal platform standards as the stack evolves, contributing to design reviews and sharing knowledge across the India and U.S. teams.
• Participate in a collaborative DevOps environment, working closely with developers, AI engineers, QA, DBAs, and product partners across environments.

PERKS AND BENEFITS

• Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.
• Competitive compensation: USD-based pay with education, fitness, and team activity budgets.
• Exciting projects: Modern solutions with Fortune 500 and top product companies.
• Flextime: Flexible schedule with remote and office options.