DevOps Engineer ID95927

AgileEngine, LLC.; Rosarito; Hybrid; MXN 2,031,000 - 2,954,000; Full time

Benefits offered by this job

Professional growth

Competitive compensation (USD-based)

Exciting projects

Flextime

Job summary

AgileEngine, LLC. is seeking a DevOps Engineer to build and run cloud infrastructure, CI/CD, and observability for Data and AI teams in a PCI-compliant environment.

The role requires hands-on experience with IaC, CI/CD tools, and cloud platforms across time zones. You will own and improve Kubernetes workloads, implement security controls, and drive incident response while collaborating with engineers, QA, DBAs, and product partners across locations.

Qualifications

• 4+ years of professional DevOps, SRE, or platform-engineering experience managing production services.
• 3+ years building CI/CD pipelines with GitHub Actions, Jenkins, GitLab CI, or CircleCI.
• Hands-on IaC with Terraform, Pulumi, or CloudFormation.
• Kubernetes experience (EKS/AKS/GKE) and container tooling (Docker, Helm, ArgoCD, Flux).
• Scripting in Python, Bash, or Go; strong SQL skills; proficient in at least one cloud (AWS/Azure/GCP).
• Observability stack experience: Prometheus, Grafana, OpenTelemetry, ELK, or Datadog; PCI-conscious security.

Responsibilities

• Own cloud infrastructure as code and CI/CD pipelines for Data & AI teams.
• Design, build, and maintain Kubernetes clusters and container workloads.
• Develop observability with metrics, logs, traces, dashboards, and SLO-driven alerts.
• Implement security and PCI-compliant controls and vulnerability scans.
• Lead incident response, runbooks, and blameless post-mortems.
• Collaborate with developers on local dev experience and internal tooling.
• Contribute to internal platform standards and share knowledge across teams.
• Participate in a multi-region, cross-time-zone DevOps environment with on-call rotations.

Skills

DevOps

SRE

Platform engineering

Scripting (Python/Bash/Go)

SQL

Communication

Tools

Kubernetes (EKS/AKS/GKE)

Terraform

Pulumi

CloudFormation

GitHub Actions

Jenkins

GitLab CI

CircleCI

Docker

Helm

ArgoCD

Flux

Prometheus

Grafana

OpenTelemetry

ELK

Datadog

New Relic

Job description

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a DevOps Engineer to build and run cloud infrastructure, CI/CD, and observability for Data and AI teams in a PCI-compliant environment.

MUST HAVES

• 4+ years of professional DevOps, SRE, or platform-engineering experience operating production services.
• 3+ years of hands-on experience building CI/CD pipelines (GitHub Actions, Jenkins, GitLab CI, or CircleCI) and managing infrastructure as code (Terraform, Pulumi, or CloudFormation).
• Working knowledge of Kubernetes (EKS, AKS, or GKE) and container tooling (Docker, Helm, ArgoCD, or Flux).
• Strong scripting skills in Python, Bash, or Go; solid SQL skills and strong comfort with at least one cloud platform (AWS, Azure, or GCP).
• Hands-on experience with observability stacks: New Relic, Prometheus, Grafana, OpenTelemetry, ELK, or Datadog.
• Solid understanding of cloud security and compliance practices, particularly in PCI-compliant or regulated environments.
• Proven ability to work independently and within a team, managing priorities across concurrent projects and time zones, including on-call rotations.
• Strong written and verbal communication skills; able to work effectively with both technical and non-technical stakeholders.

NICE TO HAVES

• Experience operating Dataiku DSS, Snowflake, or other large-scale data and analytics platforms in production.
• Experience with service meshes (Istio, Linkerd), API gateways, and zero-trust networking.
• Experience with policy-as-code (OPA / Rego, Checkov, tfsec) and supply-chain security (SBOM, Sigstore).
• Experience with FinOps practices and cloud cost optimization.
• Experience supporting ML or LLM workloads — GPU scheduling, model-serving infrastructure, vector databases, or LangSmith / Langfuse.
• Experience with database administration / reliability for PostgreSQL, MySQL, or Snowflake.
• Experience in loyalty, martech, adtech, or a comparable data-rich B2B domain.

WHAT YOU WILL DO

• Strategy, Roadmap & Vision – build the roadmap for DevOps and observability in Data & AI teams.
• Design and build cloud infrastructure as code with Terraform (or Pulumi / CloudFormation), packaging reusable modules for AWS, Azure, or GCP.
• Own CI/CD pipelines in GitHub Actions, Jenkins, or GitLab CI — build, test, security scanning, blue-green or canary deploys, and automated rollback.
• Operate Kubernetes clusters (EKS, AKS, or GKE) and container workloads with LENSE, Helm, ArgoCD, or Flux — including autoscaling, ingress, secrets, and policy.
• Build observability with Prometheus, Grafana, OpenTelemetry, ELK, or Datadog — metrics, logs, traces, dashboards, and SLO-driven alerting.
• Implement security and compliance controls: IAM, SSO, secrets management (Vault / KMS), vulnerability scanning, policy-as-code (OPA, Checkov), and PCI-aware patterns.
• Lead incident response — on-call, runbooks, blameless post-mortems, and continuous reliability work to drive down MTTR and toil.
• Partner with developers on local dev experience, golden paths, internal platform tooling, and developer self-service.
• Help shape internal platform standards as the stack evolves, contributing to design reviews and sharing knowledge across the India and U.S. teams.
• Participate in a collaborative DevOps environment, working closely with developers, AI engineers, QA, DBAs, and product partners across environments.

PERKS AND BENEFITS

• Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.
• Competitive compensation: USD-based pay with education, fitness, and team activity budgets.
• Exciting projects: Modern solutions with Fortune 500 and top product companies.
• Flextime: Flexible schedule with remote and office options.