Devops Engineer Id89052

Agileengine; Santiago de Querétaro; Híbrido; MXN 1.461.000 - 2.321.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Professional growth

Competitive USD-based compensation

A selection of exciting projects

Flextime

Descripción de la vacante

AgileEngine is seeking a DevOps Engineer to manage migrations, ensure reliable production and staging environments, and improve observability and automation. You will participate in on-call rotations, support CI/CD pipelines, and contribute to GitOps workflows.

Weekend migrations may be required and strong English communication is essential. The role emphasizes Kubernetes-based infrastructure, Terraform/Helm IaC, and experience with SaaS production systems.

Formación

• 2+ years in Site Reliability, DevOps, or Production Operations.
• AWS experience in production SaaS environments.
• Strong understanding of CI/CD systems and GitOps workflows.
• Proficient with Kubernetes (EKS/kOps or similar).
• Experience with observability stacks: Grafana/Prometheus/Loki.
• Experience scripting in Bash/Python/Go and IaC with Terraform/Helm.
• Relational databases (PostgreSQL/MySQL) support skills.
• Good English communication and on-call readiness.

Responsabilidades

• Migrate applications between environments; weekend migrations may be required.
• Monitor production and staging in real time for availability and performance.
• Respond to incidents with triage, root cause analysis, and post-incident reviews.
• Participate in on-call rotations with SLAs.
• Handle operations requests from Product/Support teams.
• Enhance monitoring, dashboards, logs, and alerting; improve signal-to-noise ratio.
• Support CI/CD releases and GitOps workflows.
• Contribute to automation to reduce toil and improve IaC practices.
• Maintain Kubernetes-based infrastructure and containerized workloads.

Conocimientos

Site Reliability Engineering

AWS

CI/CD

GitOps

Kubernetes

Observability

Grafana

Prometheus

Loki

PagerDuty

Bash

Python

Go

Terraform

Helm

PostgreSQL

MySQL

English communication

Herramientas

GitHub

Jira

Confluence

Descripción del empleo

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a DevOps Engineer to manage application migrations between environments and maintain production and staging system reliability. This person handles incident response and on-call support, while improving observability, automation, and Kubernetes-based infrastructure. Weekend availability for migrations and comfort with CI/CD pipelines and SLAs are essential.

WHAT YOU WILL DO

• Migrate applications between environments; these migrations typically take place on weekends, so weekend availability is required.
• Monitor and support production and staging environments in real time, ensuring high availability, performance, and stability.
• Respond to incidents, perform triage and root cause analysis, and contribute to post-incident reviews and remediation efforts.
• Participate in an on-call rotation with defined SLAs.
• Handle ad-hoc and unplanned operational requests from Product, Support, and internal teams.
• Maintain and enhance monitoring, alerting, dashboards, logs, and metrics; improve signal-to-noise ratio and standardize observability practices.
• Support CI/CD pipelines, production releases, and GitOps workflows.
• Contribute to automation efforts to reduce operational toil.
• Maintain and improve Kubernetes-based infrastructure and containerized workloads.
• Support Infrastructure as Code practices and ongoing environment improvements.

MUST HAVES

• At least 2 years of experience in Site Reliability Engineering, DevOps, or Production Operations.
• Demonstrable AWS experience supporting production environments.
• Experience supporting production SaaS applications.
• Strong understanding of CI/CD systems (GitHub Actions, Jenkins, CircleCI, or similar).
• GitOps experience and strong Git fundamentals.
• Experience using GitHub, Jira, and Confluence in collaborative engineering environments.
• Kubernetes experience (EKS, kOps, or similar).
• Observability stack experience (Grafana, Prometheus, Loki, PagerDuty, or similar).
• Scripting experience (Bash, Python, or Go).
• Infrastructure as Code experience (Terraform, Helm, or similar).
• Working knowledge of relational databases (e.g., PostgreSQL, MySQL) for troubleshooting and operational support.
• Comfortable working within structured operational processes and SLAs.
• Strong written and verbal English communication skills; able to clearly explain technical concepts.
• Self-driven with a growth mindset.
• Weekend availability for application migrations between environments when needed.

NICE TO HAVES

• Experience in multi-tenant SaaS environments.
• Experience working in globally distributed teams.
• Familiarity with ChatOps practices.
• Experience improving monitoring quality and reducing alert fatigue.
• Background in operational cost optimization.

PERKS AND BENEFITS

• Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps.
• Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities.
• A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands.
• Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.

Meet Our Recruitment Process

Each step helps us understand your skills and overall fit.

If it’s a match, you’ll receive an offer.