DevOps Engineer ID89052

AgileEngine, LLC.; Santiago de Querétaro; Presencial; MXN 1.547.000 - 2.235.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Professional growth

Competitive USD-based compensation

Exciting projects

Flextime

Descripción de la vacante

AgileEngine in Querétaro is seeking a DevOps Engineer to manage migrations, ensure reliability, and improve observability across environments. You will work on weekend migrations, on-call incidents, and CI/CD pipelines with GitOps workflows.

The role requires AWS, Kubernetes, and strong scripting; you will collaborate with Product and Support, implement infrastructure as code, and optimize monitoring with Grafana/Prometheus. Fluency in English and strong collaboration skills are essential.

Formación

• At least 2 years of experience in Site Reliability Engineering, DevOps, or Production Operations.

Responsabilidades

• Migrate applications between environments; weekend migrations required.
• Monitor production and staging environments in real time for availability and performance.
• Respond to incidents and perform root cause analysis.
• Participate in on‑call rotation with defined SLAs.
• Handle ad‑hoc operational requests from Product, Support, and internal teams.
• Maintain and improve monitoring, dashboards, logs, and metrics; standardize observability practices.
• Support CI/CD pipelines, production releases, and GitOps workflows.
• Contribute to automation to reduce operational toil.
• Maintain Kubernetes‑based infrastructure and containerized workloads.

Conocimientos

Site Reliability

AWS

CI/CD Systems

GitOps

Kubernetes

Scripting

Databases

Herramientas

GitHub

Jira

Confluence

Grafana

Prometheus

Terraform

Helm

Descripción del empleo

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people‑first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a DevOps Engineer to manage application migrations between environments and maintain production and staging system reliability. This person handles incident response and on‑call support, while improving observability, automation, and Kubernetes‑based infrastructure. Weekend availability for migrations and comfort with CI/CD pipelines and SLAs are essential.

WHAT YOU WILL DO

• Migrate applications between environments; these migrations typically take place on weekends, so weekend availability is required.
• Monitor and support production and staging environments in real time, ensuring high availability, performance, and stability.
• Respond to incidents, perform triage and root cause analysis, and contribute to post‑incident reviews and remediation efforts.
• Participate in an on‑call rotation with defined SLAs.
• Handle ad‑hoc and unplanned operational requests from Product, Support, and internal teams.
• Maintain and enhance monitoring, alerting, dashboards, logs, and metrics; improve signal‑to‑noise ratio and standardize observability practices.
• Support CI/CD pipelines, production releases, and GitOps workflows.
• Contribute to automation efforts to reduce operational toil.
• Maintain and improve Kubernetes‑based infrastructure and containerized workloads.
• Support Infrastructure as Code practices and ongoing environment improvements.

MUST HAVES

• At least 2 years of experience in Site Reliability Engineering, DevOps, or Production Operations.
• Demonstrable AWS experience supporting production environments.
• Experience supporting production SaaS applications.
• Strong understanding of CI/CD systems (GitHub Actions, Jenkins, CircleCI, or similar).
• GitOps experience and strong Git fundamentals.
• Experience using GitHub, Jira, and Confluence in collaborative engineering environments.
• Kubernetes experience (EKS, kOps, or similar).
• Observability stack experience (Grafana, Prometheus, Loki, PagerDuty, or similar).
• Scripting experience (Bash, Python, or Go).
• Infrastructure as Code experience (Terraform, Helm, or similar).
• Working knowledge of relational databases (e.g., PostgreSQL, MySQL) for troubleshooting and operational support.
• Comfortable working within structured operational processes and SLAs.
• Strong written and verbal English communication skills; able to clearly explain technical concepts.
• Self‑driven with a growth mindset.
• Weekend availability for application migrations between environments when needed.

NICE TO HAVES

• Experience in multi‑tenant SaaS environments.
• Experience working in globally distributed teams.
• Familiarity with ChatOps practices.
• Experience improving monitoring quality and reducing alert fatigue.
• Background in operational cost optimization.

PERKS AND BENEFITS

• Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps.
• Competitive compensation: We match your ever‑growing skills, talent, and contributions with competitive USD‑based compensation and budgets for education, fitness, and team activities.
• A selection of exciting projects: Join projects with modern solutions development and top‑tier clients that include Fortune 500 enterprises and leading product brands.
• Flextime: Tailor your schedule for an optimal work‑life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.

Meet Our Recruitment Process

Each step helps us understand your skills and overall fit.

If it’s a match, you’ll receive an offer.