Design Lead | eCommerce & Print

eStoreLabs; Tijuana; Presencial; MXN 920,000 - 1,289,000; Jornada completa

Descripción de la vacante

A data-driven eCommerce company in Tijuana seeks a Design Manager to oversee project quality, manage teams, and mentor designers. The ideal candidate should have significant experience in design management, fluent English, and exceptional organizational skills. Offered benefits include 26 paid days off, international collaboration, and performance bonuses.

Servicios

26 paid days off

Bonus opportunities

Training opportunities

Formación

• Experience in a senior or lead design management role in e-commerce.
• Exceptional precision and quality verification skills.
• Strategic problem-solving with a focus on UX.

Responsabilidades

• Ensure projects meet visual and technical standards.
• Manage team tasks and workflows efficiently.
• Provide constructive feedback and mentorship.

Conocimientos

Design management experience

Fluent English (C1)

Attention to detail

Problem-solving skills

Organizational skills

Proactive communication

Herramientas

Figma

Adobe Photoshop

Adobe InDesign

Adobe Illustrator

Microsoft PowerPoint

Descripción del empleo

We are eStoreLabs, a data-driven eCommerce powerhouse with strategic advisory capabilities. As an agile-oriented eCommerce company, we serve global enterprises and help build online sales for brands. We provide measurable results through performance-based custom strategies tailored to your needs. We are passionate about helping businesses grow faster and more efficiently. Our team of experts is creative, highly professional, and accountable. And they have only one goal: to supercharge clients’ brands and help them acquire and retain customers.

Role Description

• Quality and Consistency Assurance: Overseeing and verifying projects against the highest visual and technical standards (resolution, colour accuracy, file format), ensuring full brand guideline compliance
• Team and Process Management: Strategic delegation of tasks, efficient workflow structuring, progress monitoring, and balancing the team's capacity to meet deadlines consistently
• Development and Mentoring: Providing regular, constructive, and occasionally corrective feedback; sharing knowledge to foster the growth and independence of designers
• Leadership Communication: Acting as the "bridge" between departments (Operations, PMs, Clients), effectively facilitating constructive discussions, and professionally managing feedback
• Conducting your own professional projects: manage various design projects and share your expertise with clients and other participants in the projects
• Proactive Problem Solving: Identifying content-related and UX issues and implementing effective, sustainable solutions that drive the project forward.

Requirements

• Documented experience in a senior or lead design management role and in the e-commerce industry
• Fluent English level (min. C1)
• Exceptional precision and a very high level of attention to detail—uncompromising quality verification and strict compliance with brand books
• Ability to strategically solve complex problems and balance business goals with UX needs
• Strong organisational skills and adherence to deadlines—efficiently managing priorities and the team's workload
• Proactive approach, professionalism, and the ability to clearly and assertively present designs and proposed solutions

Must Have

• Advanced knowledge and daily work proficiency with: Figma and Adobe Photoshop
• Excellent knowledge of the entire suite: Adobe InDesign (DTP/Print), Adobe Illustrator
• Experience with e-commerce projects for/with e-retailers
• Expertise in DTP and Print Knowledge (preparation for print)
• Excellent knowledge of Microsoft PowerPoint

Nice to Have

• Familiarity with Adobe XD (as a Figma alternative)
• Basic knowledge of HTML/CSS (for design purposes)
• Insight into the latest design trends, UX/UI
• Experience with PIM/DAM tools and task tracking systems

What We Offer

• Cooperation based on a B2B contract or contract of service through the professional Deel platform for international cooperation
• 26 paid days off from service provision plus Bank holidays as paid days off
• Opportunity to work with international brands and to participate in exciting global project
• Exciting and friendly work environment
• Work in an international team without rigid corporate rules
• Training in eCommerce and development opportunities
• Yearly performance bonus or salary raise

Recruitment Process

• Step 1 Analysis of received applications (CVs) - at this stage, we will select the CVs which will cover most of the features we indicated in the offer, and then contact selected candidates
• Step 2 Preparing recruitment task
• Step 3 Recruitment interview with HR person
• Step 4 Recruitment interview with a direct manager