Demand & Supply Planner Leader

Johnson Controls; Apodaca; Presencial; MXN 600,000 - 800,000; Jornada completa

Descripción de la vacante

A leading technology company is seeking an experienced professional for demand planning and inventory solutions. The candidate will manage supply chain processes to improve forecasting accuracy, optimize inventory planning, and ensure customer satisfaction. A bachelor's degree and 4+ years of relevant experience are required, along with strong communication and analytical skills.

Formación

• 4+ years of experience in planning and inventory solutions in a manufacturing environment.
• Knowledge of Supply Chain processes including MRP and Forecasting.
• Experience with high growth and new product introduction is a plus.

Responsabilidades

• Maintain demand planning processes and systems.
• Manage and influence key stakeholders in the Demand Consensus Process.
• Execute product demand plans to meet organization goals.

Conocimientos

Excellent communication skills

Self-demanding and proactive

Highly organized and detail-oriented

Strong analytical thinkers

Educación

Bachelor's degree in business administration or computer science

APICS Certified in Production and Inventory Management (CPIM)

APICS Certified Supply Chain Professional (CSCP)

Herramientas

Oracle

SAP

JD Edwards

Microsoft Office

Descripción del empleo

What you will do:

• Maintain demand planning processes and systems to improve forecasting accuracy.
• Analyse sales trends based on seasons, promotions, and historical sales trends.
• Manage and influence the key stakeholders in the Demand Consensus Process. Identify insights in demand that can be used to support increased revenue.
• Maintain demand plan to ensure cost effectiveness and to meet customer demands.
• Execute product demand plans to meet organization goals.
• Implement Lead Time Reduction initiatives.
• Develop lean techniques to improve demand planning metrics and processes.
• Optimize Inventory planning according to the demand and market trends to meet cost and the service objectives.

How you will do it:

• Maintaining a positive, empathetic, and professional attitude toward customers.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.

What we look for:

Required Education & Experience:

• A bachelor's degree or higher in business administration, computer science, or a certification in operator or vendor management, such as the APICS Certified in Production and Inventory Management (CPIM) or the APICS Certified Supply Chain Professional (CSCP) required.
• 4+ years of experience working in planning and inventory solutions in a manufacturing environment (experience with high growth and new product introduction is a big plus).
• Knowledge of Supply Chain processes, such as Sales and Operations Planning, MRP, Forecasting, Demand and Supply Planning, Indirect Procurement, Materials Management and Logistics.
• Use of various software and computer applications, such as Oracle, SAP, JD Edwards, SAS, APO and Microsoft Office programs, required.

Skills:

• Excellent communication skills, including written, verbal and presentation skills; comfortable and credible with both internal stakeholders and external audiences.
• A flexible, dynamic, self-demanding and proactive individual; able to motivate him/herself and others; easily accepts constructive input from others.
• Highly organized and detail‑oriented individuals.
• Strong analytical thinkers with problem‑solving skills and mathematical abilities.

Preferred:

• Manufacturing experience (HVAC a plus).
• Solving Problem Oriented.
• Strong desire of learning, benchmarking.