Delivery Assurance Lead - NA Operations

Carrier Global Corporation; García; Hybrid; MXN 2,173,000 - 3,260,000; Full time

Job summary

Carrier Global Corporation is seeking a Senior Delivery Assurance Manager to oversee material continuity and delivery performance across US and Mexico operations. You will lead a team, manage supplier readiness, and drive OTIF improvements using SAP, Excel, and Power BI to enable data-driven decisions.

The role requires 7–10 years in supply chain/delivery, advanced English, and a valid U.S. visa, with a focus on cross-functional collaboration and continuous improvement.

Qualifications

• Bachelor's degree in Engineering, Supply Chain, Business, or related field.
• 7–10 years of experience in Supply Chain, Materials, Operations, or delivery-focused roles.
• Proven experience managing material continuity, delivery performance, and supplier interactions in complex environments.
• Demonstrated people management experience with direct reports.
• Strong analytical skills with experience using KPIs and operational metrics to drive decision-making.
• Advanced English proficiency and a valid U.S. Visa.

Responsibilities

• Ensure material continuity and prevent shortages across U.S. and Mexico plants.
• Own end-to-end delivery assurance, expedite critical materials and resolve constraints.
• Escalate and resolve payment issues, invoice holds, and pricing gaps with cross-functional teams.
• Support NPI initiatives by ensuring material setup and supplier readiness.
• Drive OTIF performance through execution and accountability.
• Lead and develop a team supporting Residential and Light Commercial operations.
• Leverage KPIs and analytics (SAP, Excel, Power BI) for data-driven decisions.

Skills

Supply chain analytics

Leadership

Cross-functional collaboration

Data-driven decision making

Education

Bachelor's degree in Engineering, Supply Chain, Business, or related field

Tools

SAP

Excel

Power BI

Job description

Carrier Global Corporation is seeking a Senior Delivery Assurance Manager to oversee material continuity and delivery performance across US and Mexico operations. You will lead a team, manage supplier readiness, and drive OTIF improvements using SAP, Excel, and Power BI to enable data-driven decisions.

The role requires 7–10 years in supply chain/delivery, advanced English, and a valid U.S. visa, with a focus on cross-functional collaboration and continuous improvement.