DD&T Digital Learning, Analyst

MEX - 9930 Takeda Innovation Solutions Mexico S.A de C.V; Santa Fe; Híbrido; MXN 650.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Healthcare Insurance Plans

Flexible Working Schemes

Monthly vouchers

Descripción de la vacante

Takeda ICC Mexico City is seeking a Digital Learning Analyst to design and manage learning experiences. You will author guides, build labs, and maintain AI prompts for practical use, working with cross‑functional teams to enable non-technical audiences.

Role requires 2+ years combining technical work and learning enablement, fluency in English, and a degree in a related field. The position is hybrid in Mexico City, with in-office days required.

Formación

• Bachelor’s degree or equivalent with related field.
• 2+ years blending domain technical work and learning enablement.
• Experience with Office 365/Teams/SharePoint and Power Automate/Power BI.
• Portfolio of technical guides, labs, templates or job aids.
• Fluent in English (written and spoken).

Responsabilidades

• Act as SME for DD&T learning topics; produce guides, templates, checklists, and tutorials.
• Create and maintain prompts, sample prompts, guardrails and demo flows for AI use cases.
• Design practical labs, walkthroughs and sandboxes for hands-on practice.
• Translate SME content into learner-friendly materials and performance support.
• Ensure technical accuracy and compliance with Takeda policies; define safe usage guidance.
• Collaborate with instructional designers to align outcomes and materials.
• Lead pilots for tool-specific labs and gather feedback for improvement.
• Prepare champion packs and facilitator notes for field enablement.
• Stay updated on new features and industry best practices.

Conocimientos

Office 365

Power Automate

Power BI

LLM prompting

AI tooling

English fluency

Content authoring

Educación

Bachelor’s degree in Computer Science/Information Systems/Instructional Design

Herramientas

Miro

Smartsheet

Confluence

SharePoint

Descripción del empleo

About the role:

The Digital Learning Analyst is responsible for developing and maintaining the learning ecosystem, designing and managing the delivery of learning experiences. This role supports the organization’s IT platform by creating effective training programs and ensuring they meet the needs of various internal teams.

• Domain expertise & content authoring: Act as subject matter expert for assigned DD&T learning and development topics. Produce accurate, step‑by‑step guides, templates, checklists, sample automations and task‑based tutorials for business users.
• Prompt & AI artifacts: Create and maintain a library of validated prompts, example prompts, guardrails and short demonstration flows for everyday AI (including LLM prompting patterns, safety/ethics notes and practical use cases).
• Hands‑on learning experiences: Design and build practical labs, walkthroughs and sandboxes (tool templates, sample datasets, reproducible automations) that let learners practice real tasks and measure competence.
• Translate SME → learning: Work with technical SMEs to capture tacit knowledge and convert it into clear learning content and performance support that non‑technical audiences can adopt. Provide the technical backbone for IDs to design discovery‑based learning modules.
• Quality & governance: Ensure technical accuracy, compliance with Takeda policies (data privacy, security), and alignment with DD&T standards. Define safe usage guidance when content involves data access, scripts, automations or AI.
• Collaboration with Instructional Designers: Partner closely with IDs to align learning outcomes, scope, and assessment approaches; hand off production‑ready content, scenarios, job aids and acceptance criteria for Bloom modules.
• Pilots & validation: Lead pilot runs for tool‑specific labs and workshops, gather technical feedback, refine content, and provide recommendations for adoption and scaling.
• Stakeholder engagement & enablement: Support field enablement by preparing champion packs, quick reference cards and facilitator notes intended for community leads, local L&D and business stakeholders.
• Continuous improvement: Stay current on new features, releases and industry best practices for the tools in scope; surface content refresh needs and improvement opportunities.

What you bring to Takeda

Required: Bachelor’s degree in Computer Science, Information Systems, Instructional Design, Education, Human Factors, or a related field.

Minimum 2+ years’ experience in a role combining domain technical work and learning/enablement (examples: digital adoption specialist, learning technologist, product SME for enablement, or learning analyst).

Demonstrated hands‑on experience with at least two of the following sets: Office 365/Teams/SharePoint, Power Automate/Power BI, Miro/Smartsheet/other collaboration tools, or LLM/AI tooling.

Practical writing portfolio or samples of technical guides, labs, templates or job aids.

Fluent in English (speaking and writing) — required.

Technical / Functional Skills

Strong practical knowledge of productivity and collaboration platforms (Office 365/Teams/SharePoint), automation solutions (Power Automate, Power BI), collaborative apps (Miro, Smartsheet, Confluence or equivalents) and similar.

Familiarity with Large Language Models and everyday AI concepts — how LLMs work, prompt engineering fundamentals, limitations, privacy/ethics considerations, and practical applications.

Proven ability to author hands‑on labs, step‑by‑step procedures, automation templates and reusable artifacts that non‑technical users can follow.

Working knowledge of instructional design principles and experience collaborating with IDs; ability to package technical content into learner‑friendly formats.

Experience creating sample data sets, templates or sandbox environments for practice scenarios.

Comfortable creating quick demo videos, annotated screenshots and short screencasts or working with vendors to produce them.

Good project management skills — able to prioritize multiple content streams, manage dependencies with SMEs and meet delivery timelines.

Excellent written and verbal English; ability to write succinct technical instructions and to present technical concepts to non‑technical audiences.

Behavioural Competencies

Strong learner and user‑focused mindset — designs content for what people actually do instead of theoretical explorations.

Clear communicator who makes complex topics simple and actionable.

Collaborative, curious, and comfortable learning new tools quickly.

Strong attention to detail and risk awareness (data handling, security).

Pragmatic problem solver — balances ideal learning design with real‑world constraints.

Desirable Certifications and Experience

Certifications such as Microsoft 365 Certified, Microsoft Power Platform fundamentals, or equivalent tool certifications.

Experience creating prompt libraries / demonstrators for LLMs or practical AI use cases.

Prior experience in a global, matrixed organization or in life sciences / regulated environment.

Familiarity with Bloom/EdCast or common enterprise LXP/LMS platforms.

What Takeda’s ICC Can Offer You

At Takeda, you take the lead on building and shaping your own career. Joining the ICC in Mexico City will give you access to high‑end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth. It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career.

• Competitive Salary + Performance Annual Bonus
• Monthly Supermarket and Food Vouchers
• Flexible Working Schemes
• Comprehensive Healthcare Insurance Plans: Life, Medical, Dental & Vision
• Additional Time Off
• Diversity, Equity, and Inclusion Programs

Work Location: Mexico City – SantaFe. Hybrid model with a minimum in‑office requirement of at least 10 (ten) days per month.

Locations and Employment Details

Locations: MEX – SantaFe.

Worker Type: Employee.

Worker Sub‑Type: Regular Time Type.

Full time.

Takeda is an industry‑leading, global pharmaceutical company with an unwavering dedication to putting patients at the center of everything we do. We live our values of Takeda‑ism – Integrity, Fairness, Honesty, and Perseverance – and are united by our mission to strive towards Better Health and a Brighter Future for people worldwide through leading innovation in medicine. Here, everyone matters and you will be a vital contributor to our inspiring, bold mission. At Takeda, you will make an impact on people’s lives – including your own.

Takeda is an equal opportunity employer. For applicants of U.S and Puerto Rico positions: learn about our commitment to Equal Employment Opportunity (EEO).