Data Optimization Analyst

Global Payments; Ciudad de México; On-site; MXN 480,000 - 720,000; Full time

Job summary

Global Payments in Mexico City seeks a Data Analyst / Optimization Analyst to join the Global Strategic Optimization team. You will translate data into actionable recommendations to improve authorization, authentication, and routing performance for LATAM merchants.

You will work with operations, product, and issuers, using SQL and BI tools to monitor performance and drive measurable uplifts while communicating insights in English and Spanish.

Qualifications

• 3–5 years of analytics, consulting, payments, or optimization experience.
• Experience analyzing transaction and payment performance data.
• Proven ability to present insights to technical and business stakeholders.
• Fluent in English and Spanish; Portuguese is a plus.

Responsibilities

• Translate data insights into actionable recommendations for merchants and internal teams.
• Perform high-level data analysis and visualization to monitor performance.
• Drive authorization optimization and routing improvements through data-led recommendations.
• Support intake and prioritization of optimization opportunities and track outcomes.
• Collaborate with Operations, Product, Technology, and issuers to implement solutions.

Skills

SQL

Data storytelling

Analytical thinking

Stakeholder communication

Tools

Tableau

Power BI

Job description

Ready to take your career global?Make your mark at one of the biggest names in payments. We’re looking for a Data Analyst / Optimization Analyst to join our ever-evolving Global Strategic Optimization team and be a part of our Optimization – Payment Performance team.What you’ll ownYou will be a key member of a global team, helping Worldpay drive best in class for authorization acceptance and payment optimization for our largest strategic merchants in the LATAM region.Facilitate discussions between merchants and regional payment ecosystem participants to drive alignment on authorization optimization strategies and performance improvement initiatives.Stay current on regional payment trends, issuer practices, regulatory changes, and network requirements that may impact merchant authorization performance.Translate data insights into actionable recommendations that support merchant growth and authorization performance objectives.Key Responsibilities: -Primary FocusYou will translate insights through data-driven storytelling and into actionable items, across internal and external stakeholders to improve authorization, authentication and routing approval rates.You will conduct high-level review of data requirements, data analysis and data visualization to support internal stakeholders with performance monitoring and generate insights for highest volume merchants.Data-Driven Insights & StorytellingTranslate complex data into compelling, actionable insights using clear data storytelling techniques across internal and external stakeholdersConduct high-level data analysis and visualization to monitor performance against benchmarksIdentify trends drive merchant authorization performance uplift strategiesOptimization & Performance ImprovementDrive improvements in authorization, authentication, and routing efficiency through data-led recommendationsConvert analytical findings into practical, scalable solutions that deliver measurable uplifts (e.g. approval rates, revenue protection, cost reduction)Intake, Prioritization & DeliverySupport the intake of new optimization opportunities, including requirement gathering and prioritizationAllocate and coordinate work within the team to ensure efficient executionManage and track a pipeline of initiatives, documenting progress, recommendations, and outcomesStakeholder Collaboration & Issue ResolutionWork cross-functionally with Operations, Product, Technology, Data, Schemes, and Issuers to implement solutionsCommunicate insights and recommendations effectively to both technical and non-technical stakeholdersWhat you’ll bringExperience3 to 5 years of experience in a consulting, analytics, payments, merchant services, customer success, or optimization-focused role.Experience analyzing transaction, authorization, or payment performance data and delivering business recommendations to clients.Experience engaging directly with clients and presenting insights to both technical and business stakeholders.Payments industry experience preferred, including merchant acquiring, payment processing, ecommerce, fraud, risk, or authorization optimization.Technical SkillsWorking knowledge of SQL for data extraction, analysis, and problem solving.Experience using data visualization and business intelligence tools such as Tableau or Power BI.Strong analytical, problem-solving, and root cause analysis capabilities.Ability to translate complex data findings into clear, actionable business recommendations.Language RequirementsStrong written and verbal communication skills in English and Spanish, with the ability to engage effectively with clients, issuers, and internal stakeholders across Latin America.Experience working with multinational clients and stakeholders across diverse cultural and business environments is preferred.Portuguese is a nice to haveIt’s a bonus if you haveExperience working directly with card issuers, card networks, or acquiring institutions.Familiarity with regional payment market dynamics and authorization trends across Latin America.Experience developing optimization strategies that improve payment approval rates and merchant conversion performance.About the teamOur inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections– it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.What makes a Globalpayer?Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.