Cybersecurity Engineer (Palo Alto XSIAM / XDR)

MissionHires; Ciudad de México; Presencial; MXN 1.032.346 - 1.376.462; Jornada completa

Descripción de la vacante

MissionHires is seeking a Cybersecurity Engineer skilled in managing security software solutions and client engagements in Ciudad de México. The role involves product installation, configuration, and providing technical guidance to client staff.

Ideal candidates hold a Bachelor’s degree and have over 4 years of experience in IT and security, including expertise in XDR tools and query writing. Important: Video introduction required with the application.

Formación

• 4+ years of experience in IT, security, risk management, or professional services.
• Experience writing queries and creating detection rules.
• Strong understanding of integrating security tools.

Responsabilidades

• Execute client engagements exceeding expectations.
• Assist clients with upgrades and migrations.
• Train client staff on product usage.

Conocimientos

Client engagement

Requirements gathering

Security software solutions

Technical architecture

Client training

Educación

Bachelor’s degree in science, engineering, or computer field

Herramientas

SIEM/XDR tools

XQL

KQL

SPL

Descripción del empleo

The Cybersecurity Engineer (Palo Alto XSIAM/ XDR) performs product installation, configuration, customization, automation, and integration for our clients.

Responsibilities

• Executing client engagements that exceed expectations based on a strong understanding of the client’s business and their unique needs by:
  • Leading the requirements gathering process.
  • Developing and implementing security software solutions and workflow plans aligned with client business and security objectives.
  • Installing and/or configuring security software solutions.
  • Development of custom reports, dashboards, alerts and scans to meet client business objectives.
  • Managing client expectations to enable their desired outcomes.
• Assisting clients with upgrades and migration to new hardware or software versions.
• Serve as technical architect or technical lead on internal operational support system re-engineering projects or CRM design and deployment projects.
• Serve as instructor to train client staff on product usage and best practices.
• Contribute to the development and maintenance of internal delivery methods and tools.
• Developing and maintaining positive relationships with clients.

Requirements

• Bachelor’s degree in science, engineering, or computer field or related work experience equivalent.
• 4+ years of experience in IT, security, risk management or professional services.
• Experience managing SIEM / XDR tools.
• Experience writing queries (XQL / KQL / SPL)
• Experience with investigating alerts/incidents, creating detection rules, building automation/playbooks (SOAR), threat hunting, log ingestion / data onboarding, dashboard/report creation and/or integrating security tools (EDR, firewall, cloud).

Important: All applicants must upload an introduction video with their application. Applications without a video will not be reviewed.