Customer Vertical Marketing Specialist

Steelcase Inc.; México; Hybrid; MXN 450,000 - 650,000; Full time

Benefits offered by this job

Hybrid work schedule

Learning opportunities

Inclusive culture

Job summary

Steelcase Inc. in Nuevo León, Mexico, seeks a Marketing Program Manager to translate strategic ideas into marketing programs that accelerate growth for sales teams and retail partners.

You will lead cross-functional projects, foster strong relationships, and drive improvements in customer experience through coordinated marketing initiatives and stakeholder collaboration.

Qualifications

• Advanced English proficiency with strong written, verbal, and presentation skills.
• Experience supporting retail businesses through account management, sales initiatives, or customer-focused programs.
• Demonstrated ability to drive results, manage priorities, and work independently in a fast-paced environment.

Responsibilities

• Develop and implement marketing initiatives, tools, resources, and experiences that support business growth.
• Manage programs helping sales teams, authorized retailers, and partners win business.
• Lead cross-functional projects coordinating sales, merchandising, and promotional plans.

Skills

Advanced English

Project management

Cross-functional teamwork

Communication skills

Retail account management

Education

Bachelor's degree in Marketing

Bachelor's degree in Business Administration

Job description

Job Description

Do you enjoy turning strategic ideas into marketing programs that help sales teams and retail partners grow? Are you energized by managing cross-functional projects, building strong relationships, and finding better ways to improve the customer experience? Would you thrive in a role where you can combine strategic thinking, communication, and project management to drive meaningful business results?

Helping You Thrive By:

• Offering competitive wages and benefits, that support your life both in and out of work
• Providing a flexible hybrid work schedule, meaning we expect the office to be your primary place of work, balanced with choice and control.
• Creating continuous learning opportunities to help you grow and upskill.
• Fostering a culture of inclusion where employees feel seen, heard and valued and living it out every day.
• Empowering you to make a meaningful impact on people and the planet through your work and Steelcase's ongoing commitment.

You’ll Support Meaningful Work By:

• Developing and implementing marketing initiatives, tools, resources, and experiences that support business growth.
• Managing programs that help sales teams, authorized retailers, and partners win business.
• Leading cross-functional projects and coordinating teams to execute sales, merchandising, and promotional plans.
• Building strong partnerships across Marketing, Product Management, Sales, Design, Communications, Leadership, and external partners.
• Coordinating product and material sampling, training, and customer engagement initiatives.
• Monitoring project progress, identifying risks, and implementing solutions to support successful outcomes.
• Improving workflows, logistics, and operational processes to strengthen program effectiveness and business performance.

Minimum Qualifications

• Bachelor's degree in Marketing, Business Administration, Communications, Design, or a related field.
• Advanced English proficiency, with the ability to communicate effectively in written, verbal, and presentation settings.
• 3-4 years of experience in sales, marketing, product management, business development, communications, or a related business function.
• Experience supporting retail businesses through account management, sales initiatives, or customer-focused programs.
• Demonstrated ability to drive results, manage priorities, and work independently in a fast-paced environment.
• Experience managing projects and coordinating multiple stakeholders to achieve business objectives.
• Financial acumen and the ability to contribute to discussions related to business plans, investments, and marketing initiatives.
• Strong communication and presentation skills, with the ability to build credibility and represent Steelcase with customers, retailers, and internal partners.

Desired Skills and Experience

• Experience developing and executing sales programs, marketing initiatives, or customer engagement strategies.
• Experience leading cross-functional projects and influencing stakeholders across multiple functions.
• Experience creating sales enablement tools, training programs, events, or resources that support business growth.
• Knowledge of retail, dealer, or partner-based business environments.
• Strong analytical and problem-solving skills with the ability to identify opportunities and drive continuous improvement.
• Ability to balance strategic thinking with hands-on execution in a fast-paced environment.

Doing Better for People and Planet

Steelcase is a global design and thought leader in the world of work. Along with our expansive community of brands, we design and manufacture innovative furnishings and solutions to help people do their best work in the many places where work happens.

Additional Information

#associate #LI-Hybrid #General_Business #Sales #Marketing #LI-LR1

At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.

Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. If we can make the application process easier through accommodation, please email us at [e-mail].