Customer Support

Equivity; Mexicali; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A customer service firm in Mexicali is searching for a candidate who can support American clients. Responsibilities include resolving issues and using technological platforms for effective communication. A Bachelor's degree is required along with excellent English skills. The role offers professional development opportunities and a monthly salary of 30,000 pesos. This position works on-site from Monday to Friday, 6:00 am - 2:30 pm PT.

Servicios

Opportunities for professional development

Progressive company culture where ideas are valued

Formación

• Excellent English communication skills (written).
• Bachelor's Degree in Administration or related field.
• Passion for customer service.

Responsabilidades

• You will have direct contact with American clients to support them and provide solutions.
• Assist clients in resolving their immediate issues.
• Use technological platforms to provide the best support.

Conocimientos

Excellent English communication skills (written)

Passion for customer service

Familiarity with social platforms

Educación

Bachelor's Degree in Administration or related field

Descripción del empleo

What You’ll Do:

• You will have direct contact with American clients to support them and provide solutions.
• Assist clients in resolving their immediate issues.
• Use technological platforms to provide the best support.
• Answer messages on Facebook. Google, LinkedIn, calls, and customer orders.

What We’re Looking For:

• Bachelor's Degree in Administration or related field.
• Excellent English communication skills (written)
• Passion for customer service
• Familiarity with social platforms

What We Offer:

• Opportunities for professional development.
• Salary: 30,000 pesos per month (gross salary)
• A progressive company culture where your ideas are valued
• Position on-site
• Monday-Friday 6:00 am- 2:30 pm PT. (On-site)
• Sunday- 6:00am-2:30pm PT. (Work from home)