Customer Success Program Manager – Strategy & Delivery

Oracle; Xico; Presencial; MXN 30,000 - 50,000; Jornada completa

Descripción de la vacante

A leading technology company is seeking a results-driven Marketing Specialist to orchestrate customer journeys through strategic activities. The role involves planning and executing customer success strategies, engaging with both internal and external stakeholders, and analyzing performance metrics. Ideal candidates are creative and have a strong technology background. This position offers the chance to improve customer engagement while driving successful marketing communication.

Formación

• Strong understanding of technology and marketing.
• Ability to engage and delight customers through innovative strategies.
• Experience in managing external and internal stakeholder interactions.

Responsabilidades

• Plan and execute Customer Success Services strategy.
• Interact with sales and operational stakeholders.
• Develop storytelling for product engagement.
• Analyze metrics and propose improvements.

Conocimientos

Result-oriented mindset

Creativity

Communication skills

Analytical skills

Descripción del empleo

A leading technology company is seeking a results-driven Marketing Specialist to orchestrate customer journeys through strategic activities. The role involves planning and executing customer success strategies, engaging with both internal and external stakeholders, and analyzing performance metrics. Ideal candidates are creative and have a strong technology background. This position offers the chance to improve customer engagement while driving successful marketing communication.