Customer Service - Internship

Hewlett Packard Enterprise; Región Centro; Hybrid; MXN 120,000 - 180,000; Full time

Benefits offered by this job

Health & Wellbeing

Professional Development

Inclusion

Job summary

Hewlett Packard Enterprise offers a student internship opportunity designed for university students and recent graduates, with hands-on work on technical projects and collaboration across global teams.

The role emphasizes learning, problem-solving, and exposure to hardware, software, and IT operations, with a hybrid work arrangement requiring 2 days per week in an HPE office and opportunities for mentorship.

Qualifications

• Pursuing a bechelors degree in Business, Finance, Engineering, Data Analytics, Supply Chain, IT, or related fields.
• Ability to work with cross-functional teams across global time zones.
• Demonstrated leadership capability through internships, student leadership, or project work.
• High learning agility, self-drive, and adaptability.
• Outstanding written & verbal English communication.

Responsibilities

• Support senior team members on assigned technical projects as determined by the business unit.
• Help identify and troubleshoot technical issues, providing support and suggesting solutions.
• Assist with maintaining and updating hardware, software, and other technical systems.
• Participate in team activities by attending team meetings, learn about project methodologies, and collaborate effectively with colleagues.
• Actively engage in learning about new technologies and methodologies relevant to work.
• Fulfill tasks and responsibilities assigned by a supervisor in a timely and efficient manner.
• Participate in periodic reviews to share updates and incorporate feedback on assigned projects/initiatives.

Skills

Cross-functional teamwork

Leadership experience

Learning agility

English communication

Education

Pursuing Bachelor's degree in related fields

Job description

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Who We Are

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description

Job Family Definition

Students or recent graduates of college, university, or other accredited academic programs, pursuing diplomas or degrees (Associate, Bachelor’s, Master’s, or PhD) in any field. Assists in various tasks aligned with their field of study, including research, collaboration on team initiatives and projects, problem-solving, and creative thinking to gain hands-on experience and develop professional skills. Includes internships, research roles, visiting scholar positions, or other program-related opportunities.

Responsibilities

• Support senior team members on assigned technical projects as determined by the business unit.
• Help identify and troubleshoot technical issues, providing support and suggesting solutions.
• Assist with maintaining and updating hardware, software, and other technical systems.
• Participate in team activities by attending team meetings, learn about project methodologies, and collaborate effectively with colleagues.
• Actively engage in learning about new technologies and methodologies relevant to work.
• Fulfill tasks and responsibilities assigned by a supervisor in a timely and efficient manner.
• Participate in periodic reviews to share updates and incorporate feedback on assigned projects/initiatives.

Required Qualifications

• Pursuing a bechelors degree in Business, Finance, Engineering, Data Analytics, Supply Chain, IT, or related fields.
• Ability to work with cross-functional teams across global time zones.
• Demonstrated leadership capability through internships, student leadership, or project work.
• High learning agility, self-drive, and adaptability.
• Outstanding written & verbal English communication

Preferred Qualifications And Competencies

• Experience with process analysis, financing operations, digital tools, workflow mapping, or automation.
• Strategic thinking & systems understanding
• Business acumen and data-driven decision making
• Customer-centric mindset
• Adaptability & comfort navigating ambiguity
• Professional maturity and strong relationship-building skills

Impact/Scope

• University students actively enrolled in a university/college/institution pursuing a Bachelor's degree in a technical area of study, and who typically works during school breaks and then returns to their university. While this applies to most interns, there may be opportunities for full-time students to work as part‑time interns during the school year in some countries.

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

What We Can Offer You

• Health & Wellbeing
  We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development
  We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.
• Unconditional Inclusion
  We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job

Administration

Job Level

N/A

Equal Employment Opportunity

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

In accordance with applicable Mexican laws and our commitment to non-discrimination, HPE strictly prohibits requiring medical certificates related to pregnancy status or HIV as conditions for employment, continued service, or promotion.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.