Customer Experience Specialist

MCI; Hermosillo; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading business services company is seeking enthusiastic Call Center Representatives in Hermosillo, Sonora. In this role, you'll manage inbound and outbound calls, resolving customer inquiries and promoting products for a variety of clients. Successful candidates will receive comprehensive training and are encouraged to apply regardless of prior call center experience. Enjoy competitive compensation, great benefits, and opportunities for growth in a dynamic work environment.

Servicios

Paid Time Off

Health Benefits

Paid Training

Career Growth Opportunities

Formación

• Must be 18 years or older.
• Strong communication and organizational skills.
• Reliable and punctual.

Responsabilidades

• Handle inbound and outbound calls professionally.
• Resolve customer issues on the first call.
• Accurately document interactions and process claims.

Conocimientos

Communication

Organizational skills

Troubleshooting

Multitasking

Interpersonal skills

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Windows Operating Systems

Descripción del empleo

A leading business services company is seeking enthusiastic Call Center Representatives in Hermosillo, Sonora. In this role, you'll manage inbound and outbound calls, resolving customer inquiries and promoting products for a variety of clients. Successful candidates will receive comprehensive training and are encouraged to apply regardless of prior call center experience. Enjoy competitive compensation, great benefits, and opportunities for growth in a dynamic work environment.