CSS Specialist (future position)

Henkel; Huixquilucan de Degollado; Híbrido; MXN 279.000 - 446.400; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible work hours

Hybrid work model

National and international growth opportunities

Global wellbeing standards

Gender-neutral parental leave

Employee Share Plan

Flexible Benefits

Meal vouchers

Savings fund

Early finish on Fridays

Descripción de la vacante

Henkel is seeking a Customer Service Specialist in Huixquilucan de Degollado, Mexico, to bridge communication between order entry and logistics. Your role will involve managing customer portals, ensuring accurate order entries, and liaising with the logistics department.

Ideal candidates should hold a degree in Business Administration, have experience in customer service, and possess strong analytical skills. We offer a hybrid work model and several employee perks to support your personal and professional growth.

Formación

• Experience in customer service roles.
• Strong analytical skills and proactive attitude.
• Intermediate proficiency in English required.

Responsabilidades

• Serve as the point of contact between order entry and logistics.
• Review customer portals and manage purchase orders.
• Make corrections to orders and upload them in SAP.

Conocimientos

Customer service experience

Analytics

Proactive communication

Intermediate English

Educación

Degree in Business Administration

Herramientas

SAP

Descripción del empleo

Overview

About this Position The customer service specialist will serve as the point of contact between the order entry team and the logistics department. They will be responsible for reviewing customer portals, downloading purchase orders, and forwarding all relevant information to the logistics team.

What You’ll Do

• Order Entry responsible.
• Maintain active portals by tracking purchase orders.
• Make corrections to the different orders.
• Upload orders in SAP.

What Makes You a Good Fit

• Degree on Business Administrations.
• Experience in customer service.
• Intermediate english.
• Analytics, proactive and good communication.

Some perks of joining Henkel

• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
• Diverse national and international growth opportunities
• Global wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• Flexible Benefits
• Meal vouchers
• Savings fund
• Friday early finish

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.