Cosmetologa/Enfermera

Heliora Life; Región Centro; Hybrid; MXN 180,000 - 360,000; Full time

Benefits offered by this job

Seguro de salud

Descuentos en productos de belleza

Bonos por rendimiento

Stipendio para configuración de la red

Desarrollo profesional y formación

Trabajo desde casa

Job summary

Heliora Life, líder en belleza y bienestar, busca Especialista en Cuidado de la Piel y Consultor de Belleza para un equipo remoto. brindará asesoría experta y recomendaciones personalizadas a clientes online, apoyando soluciones de cuidado de la piel desde casa.

La posición ofrece flexibilidad, oportunidades de desarrollo profesional y un enfoque en satisfacción del cliente. Se valorarán certificaciones en estéticas y experiencia en consultas virtuales, con un entorno colaborativo y herramientas

Qualifications

• Licencia o certificación de esteticista válida
• Experiencia en consultas y asesoría de belleza a distancia
• Conocimiento de ingredientes y productos cosméticos
• Habilidades de comunicación y atención al cliente
• Capacidad para trabajar de forma autónoma desde casa

Responsibilities

• Proporcionar consultas expertas sobre rutinas de cuidado de la piel y belleza.
• Evaluar tipos de piel y preocupaciones para regímenes personalizados.
• Educar sobre uso adecuado de productos e ingredientes.
• Atender consultas y resolver incidencias con profesionalidad.
• Mantener registros detallados de clientes en CRM.
• Colaborar con desarrollo de producto para feedback y mejoras.
• Alcanzar y superar metas de satisfacción y retención.
• Mantenerse al día con tendencias y avances en belleza y cuidado de la piel.
• Participar en formaciones para mejorar habilidades de asesoría.
• Ayudar a crear contenidos educativos para clientes.

Skills

Comunicación excepcional

Gestión de consultas remotas

Conocimiento de cosmética

Ventas y servicio al cliente

Autonomía y gestión del tiempo

Education

Licencia o certificación de Esteticista

Tools

Zoom/Google Meet para videollamadas

CRM

Job description

Our client, a leading innovator in the beauty and wellness sector, is seeking a dedicated and passionate Especialista en Cuidado de la Piel y Consultor de Belleza to join their dynamic remote team. This role is pivotal in providing exceptional customer service and expert advice on skincare and beauty products, operating entirely from a remote work environment. You will be instrumental in guiding clients towards personalized beauty solutions, enhancing their overall wellness journey. This position offers a unique opportunity to leverage your expertise in a flexible, home-based setting, contributing to a company culture that values professionalism, continuous learning, and client satisfaction. If you are a self-motivated individual with a deep understanding of dermatological principles and cosmetic science, and you thrive in an independent work setting, this role is an ideal fit for you. We are looking for individuals who can build rapport and trust with clients virtually, offering solutions that address individual skin concerns and beauty goals. The ideal candidate is proactive in staying updated with the latest industry trends and product innovations.

About the Role

Our client, a leading innovator in the beauty and wellness sector, is seeking a dedicated and passionate Especialista en Cuidado de la Piel y Consultor de Belleza to join their dynamic remote team. This role is pivotal in providing exceptional customer service and expert advice on skincare and beauty products, operating entirely from a remote work environment. You will be instrumental in guiding clients towards personalized beauty solutions, enhancing their overall wellness journey. This position offers a unique opportunity to leverage your expertise in a flexible, home-based setting, contributing to a company culture that values professionalism, continuous learning, and client satisfaction. If you are a self-motivated individual with a deep understanding of dermatological principles and cosmetic science, and you thrive in an independent work setting, this role is an ideal fit for you. We are looking for individuals who can build rapport and trust with clients virtually, offering solutions that address individual skin concerns and beauty goals. The ideal candidate is proactive in staying updated with the latest industry trends and product innovations.

Key Responsibilities

• Provide expert consultations on skincare routines, product selection, and beauty techniques via virtual channels (video calls, phone, chat).
• Assess client skin types and concerns to recommend personalized product regimens and treatments.
• Educate clients on the proper use of products, ingredients, and their benefits.
• Address client inquiries and resolve issues with professionalism and efficiency.
• Maintain detailed client records and track consultation outcomes.
• Collaborate with the product development team to provide feedback on existing and new offerings.
• Achieve and exceed client satisfaction and retention goals.
• Stay abreast of the latest trends, research, and advancements in the beauty and skincare industry.
• Participate in ongoing training sessions to enhance product knowledge and consultation skills.
• Assist in creating informative content for client education resources.

Requirements

• Proven experience as a Skincare Specialist, Esthetician, Beauty Advisor, or similar role.
• In-depth knowledge of skin types, common skin conditions, cosmetic ingredients, and beauty products.
• Excellent communication, interpersonal, and active listening skills.
• Proficiency in using virtual communication tools and CRM systems.
• Strong sales and customer service orientation.
• Ability to work independently and manage time effectively in a remote setting.
• A passion for beauty, wellness, and helping others achieve their aesthetic goals.
• Relevant certifications or licenses in esthetics or cosmetology are highly desirable.
• Experience in remote consultation or telehealth is a plus.
• Bachelor's degree in a related field is preferred but not mandatory for candidates with extensive experience.

Benefits

• Competitive annual salary.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and holidays.
• Opportunities for professional development and career advancement.
• Employee discounts on premium beauty and wellness products.
• A supportive and collaborative remote work environment.
• Access to cutting-edge beauty technology and training.
• Retirement savings plan with company match.
• Work-from-home stipend for office setup.
• Performance-based bonuses and incentives.

About the Role

Our client is revolutionizing the beauty and wellness sector with innovative digital solutions and is looking for a highly motivated and knowledgeable Especialista en Cuidado de la Piel to join their fully remote team, based in Guadalajara, Jalisco, MX. This position is integral to developing and delivering expert skincare advice and product recommendations to a diverse online clientele. You will leverage your in-depth understanding of dermatological principles and cosmetic science to create engaging content, provide personalized consultations, and contribute to product development strategies. This role is ideal for a skincare professional who thrives in a digital environment and is passionate about educating others on achieving healthy, radiant skin. We offer a unique opportunity to work from anywhere, making a significant impact on our client's mission to promote accessible and expert skincare advice globally. The remote-first setup ensures maximum flexibility and empowers our team members to achieve their best work in an environment that suits them. You will be a key player in building trust and loyalty with our customers through exceptional service and expert insights. Your contributions will directly influence the growth and success of our client's online platform and community, establishing them as a leader in digital beauty wellness.

Our client, a leading innovator in the beauty and wellness sector, is actively seeking a highly skilled and certified Esthetician to join their fully remote team. This role is perfect for a dedicated professional who is passionate about skincare and excels at providing expert advice and personalized treatment plans virtually. You will be at the forefront of delivering exceptional client consultations and guiding individuals through effective skincare routines from the comfort of your own home. This is a unique opportunity to leverage your expertise in a digital-first environment, contributing to the growth and success of a forward-thinking company. As a remote specialist, you will have the flexibility to manage your schedule while making a significant impact on client well-being and confidence, serving clients across various regions.

About the Role

Our client, a leading innovator in the beauty and wellness sector, is actively seeking a highly skilled and certified Esthetician to join their fully remote team. This role is perfect for a dedicated professional who is passionate about skincare and excels at providing expert advice and personalized treatment plans virtually. You will be at the forefront of delivering exceptional client consultations and guiding individuals through effective skincare routines from the comfort of your own home. This is a unique opportunity to leverage your expertise in a digital-first environment, contributing to the growth and success of a forward-thinking company. As a remote specialist, you will have the flexibility to manage your schedule while making a significant impact on client well-being and confidence, serving clients across various regions.

Key Responsibilities

• Conduct comprehensive virtual skincare consultations with clients to assess their skin type, concerns, and goals.
• Develop personalized skincare routines and recommend appropriate product lines based on client needs and our client's offerings.
• Educate clients on proper skincare techniques, ingredients, and product usage through video calls and digital resources.
• Provide guidance on managing specific skin conditions such as acne, aging, hyperpigmentation, and sensitivity.
• Monitor client progress and follow up regularly to adjust treatment plans and ensure satisfaction.
• Maintain accurate and confidential client records within our digital CRM system.
• Stay current with the latest advancements in dermatology, skincare ingredients, and treatment modalities through ongoing research and virtual training.
• Collaborate with the broader customer support and product development teams to provide insights from client interactions.
• Generate engaging and informative content related to skincare for our client's digital platforms.
• Troubleshoot client issues and provide effective solutions remotely.

Requirements

• Valid Esthetician license or certification.
• Minimum of 3 years of experience in professional skincare and esthetics, preferably with a strong background in consultation.
• Exceptional knowledge of skin physiology, common skin conditions, and effective treatment strategies.
• Proficiency in using various skincare technologies and a strong understanding of product ingredients and their benefits.
• Excellent verbal and written communication skills, with the ability to convey complex information clearly and empathetically via digital channels.
• Strong active listening skills and the ability to build trust and rapport with clients remotely.
• Proficient in using video conferencing software (e.g., Zoom, Google Meet) and other digital collaboration tools.
• A reliable internet connection and a dedicated, quiet workspace conducive to virtual client consultations.
• A proactive approach to client care and a passion for helping others achieve their skincare goals.
• Ability to work independently and manage time effectively in a remote setting.

Benefits

As a fully remote team member, you will enjoy unparalleled flexibility and work-life balance. Our client offers a competitive salary, comprehensive health benefits, and opportunities for professional growth and specialization in the field of cosmetic science. You will have access to state-of-the-art digital tools and resources, and be part of an innovative company culture that values collaboration and expertise. We provide regular virtual training sessions to keep your skills sharp and expose you to new product developments. This is an excellent chance to advance your career in the booming remote beauty and wellness industry, contributing your skills from anywhere with a stable internet connection.