Coordinador de Ventas - Servicios Auxiliares de Educación

INSTITUTO THOMAS JEFFERSON CAMPUS QUERÉTARO; Santiago de Querétaro; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A renowned educational institution in Querétaro is seeking a professional to coordinate school revenue strategies. The ideal candidate has at least 3 years of experience in sales and customer service, with a strong understanding of the education environment. Responsibilities include designing action plans for ancillary incomes, standardizing data reports, and maintaining relationships with families. Fluency in English and Spanish is required.

Formación

• 3 years of experience in sales, planning, customer service or schools activities coordination.
• Knowledge of the education environment and admissions process.
• Ability to establish and maintain cooperative relationships with students and staff.

Responsabilidades

• Coordinate execution of strategies and actions for revenue.
• Design the action plan for school incomes.
• Standardize data and reports for decision making.

Conocimientos

Sales experience

Planning

Customer service

Coordination in schools

Advanced English

Advanced Spanish

Data analysis

Educación

Higher education - Licenciatura

Descripción del empleo

Overview

Purpose of Role: In charge of coordinating the execution of strategies and actions for other revenues in school P&L including those to create and strengthen other revenue streams. Design the action plan for other school incomes supported by the regional strategy: assuring the resources, structures, budgets, goals and communication plan for internal and external customers. Standardize data and reports to provide elements and to make decisions based on real data. Present and deploy the KPIs and controls relevant for other incomes according to the plan and with the team responsible for each of them. Prioritize the action plan and identify new opportunities during its execution. Coordinate the other ancillaries regional strategy in the school, customizing it and supporting it on budgets, sources, infrastructures, students profiles, competition and revenues expected during the FY. Contribute to select the best vendors and agreements to reduce the operational costs for the other incomes plan. Build effective, supportive and professional relationships with current families to promote extra activities to develop skills for a whole experience according to students interests and to strengthen a referred plan. Identify alliances with internal and external stakeholders, schools, providers within the ISP schools. Ensure the right communication plan aligned to the income strategy. Assure and prioritize with the head director of the school the enrolment results for afterschools, summers, trips and other revenues incomes according to the results expected and volume of participants per activity. Design and implement periodical service and results assessments with families. Manage and adjust the plan in a fast-paced and changing environment to achieve the final results. Proactively provide feedback to stakeholders in schools and regional teams to ensure positive customer experience and results. Provide productivity reports weekly vs targets to understand deviations, take actions and focus on priorities.

Qualifications, Skills & Experience

• 3 years of experience in sales, planning, customer service or schools activities coordination.
• Knowledge and understanding of education environment and admissions process.
• Ability to establish and maintain cooperative working relationships with students, staff and others.
• Start up experience is valuable for the position.
• Used to multi-functional reporting / matrix organization.
• Experience in a coordination position in schools is a must.
• Advanced level in English & Spanish.
• Data analysis skills to plan and make decisions.
• Ability to organise and coordinate work independently and set priorities in the context of a full, multifaceted set of responsibilities.
• Ability to work collaboratively and establish rapport with diverse families and school staff.
• Ability to engage in self-evaluation with regard to performance and professional growth.

Important Note

Instituto Thomas Jefferson Campus Querétaro & ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years employment history.

Requirements

• Education: Higher education - Licenciatura
• 3 years of experience
• Driver’s license: A
• Keywords: residente, encargado, supervisor, subgerente, responsable, coordinador, gestor, capitan, cambaceo, sales, educacion, education, ensenanza, formacion, docencia