Coordinador de Enlace Logístico y Soporte Híbrido

Placements24; Región Centro; Hybrid; MXN 165,000 - 248,000; Full time

Benefits offered by this job

Competitive hourly wage

Hybrid work model

Professional development opportunities

Job summary

Placements24 in Zapopan, Jalisco, seeks a proactive Logistics Liaison and Support Coordinator to join its growing team. This hybrid role connects operations, drivers, and partners to ensure smooth communication and efficient problem resolution.

You will manage inquiries, provide timely information, assist with dispatch, route details, and documentation, while maintaining accurate records and supporting continuous process improvements.

Qualifications

• Experience in customer service, administration, or logistics support.
• Excellent verbal and written Spanish communication.
• Strong organizational and time-management abilities.
• Proficient with Word, Excel, and Outlook.
• Detail-oriented with problem-solving skills.
• Ability to work independently and in a team.

Responsibilities

• Act as primary point of contact for internal and external stakeholders.
• Respond promptly to inquiries via phone, email, and other channels.
• Support drivers and operations with dispatch and route information.
• Coordinate with warehousing, transportation, and customer service teams.
• Assist in preparing shipping documents and manifests.
• Track shipments and provide status updates.
• Identify and escalate complex issues to management.
• Maintain records of communications and support activities.
• Contribute to improving communication protocols and processes.
• Assist with ad-hoc logistics and administrative tasks.

Skills

Customer service experience

Spanish proficiency

Strong communication skills

Organizational skills

Multitasking abilities

Team collaboration

Education

High school diploma or equivalent

Associate's or bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

Placements24 in Zapopan, Jalisco, seeks a proactive Logistics Liaison and Support Coordinator to join its growing team. This hybrid role connects operations, drivers, and partners to ensure smooth communication and efficient problem resolution.

You will manage inquiries, provide timely information, assist with dispatch, route details, and documentation, while maintaining accurate records and supporting continuous process improvements.