Communications Associate

Uber; Ciudad de México; Presencial; MXN 420.000 - 660.000; Tempo integral

Benefícios oferecidos por esta vaga

Bonuses

Equity

Benefits package

Resumo da vaga

Uber is seeking a Communications Associate to voice its transformation in how people and goods move in cities. You will craft human stories from complex tech shifts for journalists and the public, and manage earner engagement across channels.

In a fast-paced Comms environment, you’ll balance proactive campaign work with reactive media inquiries, helping Uber position itself as the preferred platform for earners worldwide.

Qualificações

• Bachelor’s Degree is required.
• 4+ years of professional experience in media relations, journalism, or corporate communications.
• Exceptional storytelling with ability to understand an issue from all sides and advocate a clear position.
• Strong interpersonal skills to build trust with executives and partners across a global organization.
• Creative problem solver who can build impactful campaigns from scratch with limited information.

Responsabilidades

• Own and strengthen earner trust across earned media, community channels, and strategic communications initiatives.
• Build relationships with earners to position Uber as a platform that listens, responds, and delivers meaningful improvement for their experience.
• Shape the earner narrative by translating priorities into compelling messages that resonate within earners.
• Provide feedback loops with other teams to ensure earner perspectives are reflected in communications strategies and improvements.

Conhecimentos

Storytelling

Media relations

Interpersonal skills

Creativity

Formação

Bachelor’s Degree

Descrição da vaga

About the role and team

Uber is about much more than getting a safe and reliable ride from A to B—we’re redefining how people and things move through cities and people connect with their communities. As a Communications Associate, you will be the voice of this transformation, turning complex technological shifts into human stories that resonate with journalists and the public alike. You’ll join a team of high-energy storytellers who manage our reputation across dynamic markets, ensuring that the benefits of our mobility and delivery platforms are front and center in every conversation.

Working in Comms at Uber means moving at the speed of the news cycle in an environment where the stakes are high and the answers aren't always in a playbook. You’ll need to balance proactive campaign building with the grit required to handle reactive, high-profile media inquiries under pressure.

This role is for a self-starter who finds energy in ambiguity and is motivated by the challenge of shaping a narrative that impacts thousands of earners. Earner Comms is a critical bridge between business priorities and tailored earner engagement to help position Uber as the preferred platform.

What you’ll do

• Own and strengthen earner trust: Identify and elevate credible earner stories across earned media, community channels, and strategic communications initiatives.
• Build relationships: Identify and develop trusted relationships with earners to position Uber as a platform that listens, responds, and delivers meaningful improvement for their experience.
• Shape the narrative: Translate Uber’s earner priorities into compelling narratives that can resonate within earners. Strengthen direct communications and engagement through our channels and targeted earner networks.
• Provide feedback: Establish feedback loops with other teams to ensure earner perspectives are reflected in communications strategies and operational improvements.
  

Basic Qualifications

• Bachelor’s Degree
• 4+ years of professional experience in media relations, journalism, or a corporate communications role.
• Exceptional storytelling skills with a proven ability to understand an issue from all sides and advocate for a clear position.
• Strong interpersonal skills and the ability to build trust with executives and partners across a global organization.
• A creative problem solver who can identify emerging trends and build impactful campaigns from scratch with limited information.
  

Preferred Qualifications

• Experience working in a fast-paced technology or consumer-facing industry where navigating tension and heat is part of the job.
• Experience building relationships with communities and creating opportunities for two-way dialogue. Ability to anticipate reputational risks and coordinate timely, accurate and emphatic communications during business or regulatory changes.
  

Ready to Ride?

This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves —

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.