Communications Associate

Uber; Ciudad de México; On-site; MXN 480,000 - 640,000; Full time

Benefits offered by this job

Bonuses

Equity

Benefits package

In-office collaboration

Job summary

Uber Technologies Inc. is seeking a Communications Associate in Mexico City to turn complex shifts in mobility into human stories. You’ll manage earner narratives, engage with journalists, and ensure benefits of Uber’s platforms are central in conversations.

The role requires moving quickly with the news cycle, balancing proactive campaign build with reactive inquiries, while shaping a narrative that resonates with earners and communities worldwide.

Qualifications

• Bachelor’s degree required.
• 4+ years in media relations, journalism, or corporate communications.
• Exceptional storytelling and strong cross-functional collaboration.

Responsibilities

• Own earner communication narratives across earned media and networks.
• Build trusted relationships with earners to improve experiences.
• Translate priorities into compelling, audience-focused stories.
• Provide feedback to teams to reflect earner perspectives in comms strategies.

Skills

Storytelling

Media relations

Public relations

Interpersonal skills

Education

Bachelor's Degree

Job description

About the role and team

Uber is about much more than getting a safe and reliable ride from A to B—we’re redefining how people and things move through cities and people connect with their communities. As a Communications Associate, you will be the voice of this transformation, turning complex technological shifts into human stories that resonate with journalists and the public alike. You’ll join a team of high-energy storytellers who manage our reputation across dynamic markets, ensuring that the benefits of our mobility and delivery platforms are front and center in every conversation.

Working in Comms at Uber means moving at the speed of the news cycle in an environment where the stakes are high and the answers aren't always in a playbook. You’ll need to balance proactive campaign building with the grit required to handle reactive, high-profile media inquiries under pressure.

This role is for a self-starter who finds energy in ambiguity and is motivated by the challenge of shaping a narrative that impacts thousands of earners. Earner Comms is a critical bridge between business priorities and tailored earner engagement to help position Uber as the preferred platform.

What you’ll do

• Own and strengthen earner trust: Identify and elevate credible earner stories across earned media, community channels, and strategic communications initiatives.


• Build relationships: Identify and develop trusted relationships with earners to position Uber as a platform that listens, responds, and delivers meaningful improvement for their experience.


• Shape the narrative: Translate Uber’s earner priorities into compelling narratives that can resonate within earners. Strengthen direct communications and engagement through our channels and targeted earner networks.


• Provide feedback: Establish feedback loops with other teams to ensure earner perspectives are reflected in communications strategies and operational improvements.

Basic Qualifications

• Bachelor’s Degree


• 4+ years of professional experience in media relations, journalism, or a corporate communications role.


• Exceptional storytelling skills with a proven ability to understand an issue from all sides and advocate for a clear position.


• Strong interpersonal skills and the ability to build trust with executives and partners across a global organization.


• A creative problem solver who can identify emerging trends and build impactful campaigns from scratch with limited information.

Preferred Qualifications

• Experience working in a fast-paced technology or consumer-facing industry where navigating tension and heat is part of the job.


• Experience building relationships with communities and creating opportunities for two-way dialogue. Ability to anticipate reputational risks and coordinate timely, accurate and emphatic communications during business or regulatory changes.

Ready to Ride?

This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.